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October 2023 by Joseph R.
Takes months to open a CD . Everything has to go through their LEGAL dept. Not sure if they were sued to go to this extent. Regarding opening a simple CD at my other bank, it took 5 minutes. They wouldn't accept a notarized legal document for a trust and insisted upon me signing more paperwork.In the process of switching now. Don't recommend.
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July 2023 by Oliver S.
Wish I could leave 0 stars. Worse than most mobile app banks. Active account for over a month still holding checks for no reason, making my account negative for days at a time because "the branch placed a hold before the check was funded." The only ATM is inside the bank building which is inaccessible when the bank is closed. Worst financial experience EVER.
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July 2023 by tewodros sahilu
I am delighted to share my wonderful experience with the exceptional bankers at Pacific Premier bank with Debbie Villalobos. They have consistently provided me with top-notch financial services, making them my go-to institution for all my banking needs.
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July 2023 by Louis Medina
Banking the way it used to be and should be. Everyone at this location knows my name, as I know theirs. Great service for both our business and personal banking needs.
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July 2023 by FAYEZ Sedrak
I wanted to express how much I love my Riverside branch I always receive such excellent service as a merchant customer Susan and Tony are excellentThank you Fayez
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July 2023 by Lucy Garcia
Always a great experience when visiting. everyone has great customer service and are very welcoming!
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June 2023 by Dave Beck
I have been banking here for many many yearsI recently had two business accounts, hacked, and compromised. I cannot say enough about the team at Riverside branch. How caring and helpful they were to work through thatIt is truly amazing to see the customer care and the concern that they hadEnclosing, thanks again to the Riverside team and Pacific Premier Bank as a whole
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June 2023 by Kevlar Noah
Just want to say I love my bankThe Riverside staff is awesome
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June 2023 by Mark Godfrey
Love this bank- everyone knows your nameCidney is new to Riverside love the service
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December 2022 by Nolan Kistler
Our firm has used Pacific Premier Bank for years as a trusted partner to assist with our finances. I went to the Riverside location on 10th St. last week and was helped by Rachel Miranda. Rachel was very professional, timely, and answered all of my inquiries. I feel confident as a professional knowing that my finances will be safeguarded by the team at Pacific Premier, including experienced and knowledgeable people such as Rachel.Thank you PPB and thank you Rachel for your hard work and all you do for the community!
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May 2022 by Laura Postolache
Secure banking, very good customer service , super professional, highly recommend!
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February 2022 by Pablo Maicot
If I could, I would leave a negative review. I worked with Pacific Premier (Michael Gialluly) for a very long time trying to refinance a loan that had a ridiculously high interest, and in the end, all I did was waste my time and money going to CPA's he recommended. They never had any intentions to help me. I would never recommend this institution to anyone.
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February 2022 by Abe Harb
Kelly and all the girls there are very helpful.The lines move fast and service is awesome.
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October 2021 by Linda Gardner
What a welcoming site to see that Debbie Villalobos is back. Customer service has been lacking ever since she and others left (another office).Debbie has always been one to provide excellent, quick and dependable service, especially for business customers. She is a true asset and someone who goes the extra mile for her customers.
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April 2020 by Grant Hodges
First they close at 3pm on a Friday when they're supposed to close at 5 then on Monday u can't go in to cash a check when u have no money because they require a face mask which u can't buy anywhere right now and with no money to buy one anyways because they won't let me cash my check
