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March 2024 by Stephanie Gonzalez
I had the pleasure of experiencing outstanding plumbing service from Patriot Sewer Equipment & Repair. From their unparalleled customer service to their up-to-date knowledge and cutting-edge equipment, Patriot Sewer & Repair has truly set the bar high in the plumbing industry.One of the standout features of Patriot Sewer & Repair is their unwavering commitment to going above and beyond for their customers. The team at Patriot is always ready and willing to assist with any questions or concerns, providing a level of customer service that is truly exceptional. I've found that their dedication to customer satisfaction goes beyond the call of duty, creating a seamless and stress-free experience.The team's extensive knowledge and expertise in plumbing are evident in every interaction. They are not only well-versed in traditional plumbing methods but also stay up-to-date with the latest advancements in the field. This commitment to staying current with industry trends ensures that customers receive the most effective and efficient solutions for their plumbing needs.I must commend Augie, a standout member of the Patriot Sewer Equipment & Repair team, for consistently exceeding my expectations with his exceptional customer service. Augie's professionalism, courtesy, and willingness to address any concerns make him a true asset to the company. It is apparent that he takes pride in his work and is genuinely dedicated to ensuring a positive experience for customers.Having had the good fortune of finding Patriot Sewer Equipment & Repair, I can confidently say that I will be referring them to anyone in need of plumbing services. The peace of mind that comes with knowing a reliable and knowledgeable team is just a phone call away is invaluable. I am grateful to have found such a trustworthy and competent plumbing company.My experience with Patriot Sewer Equipment & Repair has been nothing short of excellent. Their commitment to outstanding customer service, coupled with their up-to-date knowledge and top-notch equipment, makes them a standout choice for all plumbing needs. I wholeheartedly appreciate their efforts and will continue to rely on them for all my plumbing requirements. If you're searching for a plumbing company that truly cares about its customers, look no further than Patriot Sewer Equipment & Repair.
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February 2024 by Gary Schuelke
DISHONEST SERVICE-BEWARE!We have been using this company for quite some time and gradually over the years the service has gotten worse and worse. Unfortunately for us they are the closest place for us to get out machines repaired so we felt kind of stuck dealing with them.We dropped off a hydrojetter to be fixed almost a year ago. We called numerous times to get updates. Sometimes they had no idea what we were talking about and other times we were given different reasons why the jetter wasn't working. Other times we were told we would be getting a call back with an update and never get a call back.Finally, a few weeks ago, I was called out of the blue and told.that the jetter needed a new pump housing because the existing one was cracked. I asked why the delay of almost a year for a cracked pump housing and the employee had no idea, saw that the jetter had been there a while and decided to get it dealt with. I was given a price of around $700 to fix it and authorized the repair.When we showed up to pick it up you can imagine my disbelief when we were told it was $2700.00!! It was at this time we were told that the motor had been replaced as well and that was the reason for the additional cost. No approval for a new motor was ever given nor could they produce any paperwork to prove it. Bottom line, they gave me two options. Accept their price increase or have the new motor removed and the old one re-installed. I asked to speak to whomever was in charge and spoke with "Auggie". By this time they had come down on their price but were still $1200 more than what I was quoted. I offered to settle on a price of $2000 and call it good and he wouldn't budge from $2276.00 I asked if I could speak to whomever was above him but he said he was the "tippy top".Turns out that wasn't true. He called back after we had paid the $2276 and told him I'd write this review and never recommend them to anyone. Suddenly he talked to the owner who approved the additional discount. While I appreciate the eventual outcome, I don't appreciate being lied to and the complete lack of customer service/communication. All they had to do was make it right but instead he dug his heels in. I'll be taking my business elsewhere and so should you.
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February 2024 by Salmeron
Had an issue with my RIDGID equipment. Showed up to Patriot Sewer equipment and Darian Rodriguez was very thorough and professional with what I needed. Had my RIDGID equipment fixed in no time. Highly recommend!!!
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January 2024 by Cole Stew235
Darian went above and beyond getting our camera up in running.
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January 2024 by Ruben Munoz
Darian and technician great people and excellent customer services
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January 2024 by J RC247
Darina is very helpful and knowledgeable.Always appreciate doing business at Patriot
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January 2024 by Chris Goodson
Absolutely love this place. They do great work and put out high quality products. Darren and Brock always helping us out.
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January 2024 by Cesar Fashen
Iv been here a handful of times staff is always ready to help and friendly. I bought a ridgid camera set and a monitor highly recommended for any sewer camera and jetter repairs.24/7 Pro Rooter. Cesar the plumber
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January 2024 by victor escudero
Rented a power jet and Aaron was extremely helpful. He was very thorough with the rental unit and the rental process. He was also great with information if we need help and support. Great company. 5stars
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January 2024 by Gary Hiniker
The guys at Patriot are top notch. Always do what they say and stand behind their work. Darian is very knowledgeable and super helpful. Thanks for all the help guys
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December 2023 by MrDONALDPICO
We always have these guys fix our cameras and jetters. Their prices are fair and they always keep us informed of the cost along the way so there are no surprises. Thank you Brock and Dorian
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December 2023 by Andres Hernandez
Great company to do business with. Always ensures we are taken care of, great customer service by Darian. He keeps us up to date with estimates while getting things done in a timely manner.
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December 2023 by Belong Bust
Upon second visit Darian was a tremendous help and communicated each step of the process. Thankful for Patriot and their knowledgeable technicians. I brought my sewer camera in for reterm and board repair. Darian was communicative every step of the way and the turn around time was quick. Will definitely continue using them and recommend their services.
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December 2023 by Silver Bull
Darian at patriot is excellent to work with. Every time we send over a camera for repair it gets done quickly and The best part is, they are honest, which is very hard to find these days. We highly recommend Patriot for any of your Sewer camera or Hydro Jet Repair problems. Thank you
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December 2023 by Wesley Jenkins
Had a great experience with Darian. He was very helpful.
