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March 2024 by Jennifer R.
I usually come in the evenings and I've never had a problem with staff being this rude. I came in this morning and the morning staff really fall short. I had two employees yell at me about two minutes apart. One while shopping and the lady at the register. There were a lot of people in line, the line was not forming where it usually forms and the cashier hollered at three of us to move that that's not where the line is suppose to form. We just looked at each other like wow. I put down my cat and dog food down and walked out.
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February 2024 by Carri A.
I cant believe that during the busiest time of the day they pnly have one checkstand open. The line went all the way to the back of the store and apparently there were noone else t I call. Further insult cashier was on the phone entire time she was helping customers. Petco would have been a better choice, they at least have the proper staffing
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February 2024 by Hector G.
I love this place and I come in here weekly. They really need to fix this line being so long every time, I get it gets busy but this is happening way too often.
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February 2024 by Julie Bouldin
Love it and the people
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January 2024 by Jacqueline Boulanger
Good selection
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January 2024 by Hoku G.
The best Petsmart store ever! They're very nice, service was amazing and everything is just perfect! I came in to find an XL coat for my dog & they had went extra measures to look through the box and found it for me! I was definitely so happy and made my night :) Thank you to the 2 ladies that helped me. Also, the lady at the register too!! she's super sweet & very welcoming!!! You guys are the best!!!!
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January 2024 by Julianne Mathias
We took our dog in for what we thought was to have our fur baby put to sleep. It was an extremely stressful time but everyone was so compassionate and got us in a room immediately. The Doctor came in asked us a lot of questiones, examined Sophie thoroughly and gave us the fabulous news that she had a muscle pull in her back and she was extremely healthy for a 14 year old. She received an injection in her back and by the next morning she was running around and happy and healthy ! We have always been extremely satisfied with the care that she gets at Banfield pet hospital in PetSmart in Moreno Valley, California. If you're looking for a great clinic to care for your pet Banfield is definitely the place to go! We have been a member of Banfield for 6 years and have never been disappointed in the care that our dog gets from them. Personnel is very friendly, compassionate and very knowledgeable in pet care.
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January 2024 by Steve Perry
Really good selection of dog food. I was looking for Purina One + Puppy food, and they were the only store in the area that carried it.
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January 2024 by Glenn Villarreal
Clean store and pleasant helpful staff
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January 2024 by Michael Harris
Never anyone on floor to ask questions and long single line 1 resigster open
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January 2024 by Erika Uribe
The staff is friendly and organized.
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January 2024 by L S
Staff went above and beyond to make sure they had a specific size canned food in their back stock
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January 2024 by J G
The store has everything you are looking for
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January 2024 by Marilyn Williams
We always come to this store because the staff is so helpful.
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December 2023 by Yesenia Melendez
Extremely enjoyable ?
