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March 2024 by Soniya Patel
The quality in is a great place to stay for a couple nights. They were very accommodating and let us check in at 3 AM, and we were given prompt service that allowed us to enjoy our trip to the max. We were in town for a rave and the convenience of this hotel being so close to the shuttle and with it being such a good price, it couldn’t be beat. Highly recommend
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March 2024 by Richard Lopez
staff members were nice and the rooms were comfyno problems at all! even let us check out an hour later <3Food & drinks: lots of places to pick from
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March 2024 by Jenny Bergqvist
Rooms were absolutely DISGUSTING! Roaches in the shower and vanity area. Dirty walls and carpet. My bed slopes so far on one side so I had to sleep diagonally. I’ve machine broken. Mohammad the manager was super nice tho.
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March 2024 by Jessica Garcia
I don’t understand the bad reviews! The room was super clean! Large room! In a pretty great location only 5 minutes away from downtown. Staff was super friendly and the price was great!! We were a little scared at first because of the bad reviews but im so glad we chose to stay here!
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March 2024 by Karla Buchanan
Nice people at counter. Had to switch rooms after arrival- it was dirty, shower was disgusting, visible wall damage. Second room only slightly better- smelled, carpet damage, dirty floor, and woke up to cockroaches in the bathroom & sink area. AC sort of worked. Had a coach that I refused to use let alone sit in, looked nasty. Appears they attempted to renovate at some point, but it was done badly. Gaps where fixtures are, shower curtain doesn't hang tight, furniture damage...Tried to find another hotel, unfortunately all were booked.
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March 2024 by jocelyn luz
Just killed a tiny roach on the bed. YUCK!
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March 2024 by Ajantha Fernando
Friendly helpful customer service.Safe atmosphere.Plenty of eating places around.Breakfast is
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March 2024 by Johnny Holland
Cannot go wrong! They have clean rooms gadgets work and hot breakfast!
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March 2024 by Sarita Aparecida Beretta Zeni
The hotel is good, the room and bathroom are big, it's clean, there's breakfast and parking... the only thing is the location, I didn't find it pleasant and for me it was far from where I needed to go.... but .... cost X benefit...
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January 2024 by Henry Storer
Had some weird dude driving around following others going to there room who is not security.
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December 2023 by Sonia Roberts
No hot water and some kind of bug right in the bed. The faucet in the tub dripped and the glazing on the tub was clearly really old and kind of grimy. There were also pock marks in the headboard.I left before spending even one night and requested a refund, which they immediately gave me.
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December 2023 by Timothy Isbell
Rooms looked old. Several small maintenance issues including Air Conditioners not working, bathtub glazing peeling, carpets and furniture stained. Staff was accommodating and tried to meet every need quickly and politely.
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December 2023 by Shalaya M.
On November 15 I rented a room and was charged $100.00 security deposit! I was told they did not take it off of my card but my card is showing a 206.30 charge! The room was $106.00! First I was told it did not take the 100.00, then I was told it could take 3-5 business days to be returned to my card! I waited and called several times. On December 5th I walked in and spoke with the manager Mohammed and he told me deal with it there is nothing he could do and because I came in and questioned him he was gonna place me in the don not rent list!
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December 2023 by Kavitha R
We stayed here for visiting "festival of lights, Riverside". Horrible stay at this hotel. There were small cockroaches and other insects in room. Rooms - 1/5.The one good part of this hotel was the breakfast was good. Breakfast - 5/5.
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December 2023 by Tim Lindblom
One star is too much, in my opinion. I don't know what kind of standards the people have that are giving this place a 5 star review, but I thought mine was low as i stay in a lot of hotels for my job. Stayed for a week for work in the area. Every other day, I'd find a couple of cockroaches (a co'worker in the same hotel killed like 5 roaches per day). Got to the point that I didn't eat in the room anymore, or eat the hotel breakfast, if the rooms have roaches god knows what's in the kitchen. I had to move rooms the first day because for some reason all the outlets and TV stopped working ( I hadn't even used them yet besides turning on the TV). The new room they put me in had a tone of random stains on the carpet, and i had a suspicion that one of the beds was just remade with used covers as it had stains aswell. Another suspicion i had is, there was a couple rooms that the curtains where open and the matresses and box springs where standing up as if they were being treated for bed bugs (I cant say that this is fact but seemed odd) . The staff seemed to be helpful in all the interactions I had with them, but them being good with customer service can only get you so far. I had separate co-corkers stay at the Courtyard Marriott (literally across the street), and they said it it was an actual good hotel. I will be staying there in the future.
