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January 2024 by marissa
I had a bad experience here. One of the ladies had trouble finding my vein. She was wiggling the needle around! Everyone knows that is a nightmare when they do that! I asked for someone else and since I did, the second lady was kind of careless and aggressive. They were frustrated with me because I asked for someone else. Because of their negligence and careless service, it left my arm with a big bruiise. It Took weeks for my bruise to go away! That has never happened to all the years that I have been getting blood draws.
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January 2024 by jose estrada
Do not come to this place without an appointment. Being waiting for 2 hrs. And counting. So hungry!
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January 2024 by Alicia Contreras
Sing in like 2 hrs ago and they just keep pushing my name down on the screen I did check in the kiosk but yes they told me they where taking appointments first I understood but It’s been times when I am in the room by myself and no one is inside but yes not even 11 and the Chick-fil-A order went in already so it’s ridiculous waiting!
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October 2023 by L Warren
The people at this lab are great but Quest does not take care of the billing. If wrong codes are entered and dr office tries to contact them they continue to be incompetent and keep billing. I will never use Quest again.
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September 2023 by Ricardo M.
Horrible service. I checked in and more people kept coming in without appointments and my name kept moving further down the line. Their system went down again on this visit, like previous ones. I don't get it at all. It is the closest one to me otherwise I'd go somewhere else. Asked them a question and They're so rude. I honestly do not know how they can treat people like that. Where is their empathy, they serve patients and show no compassion or empathy to the people they are hired to assist. It is baffling and incomprehensible to say the least. I am grateful for our medical professional that Do demonstrate their willingness to help and are empathetic and helpful. Perhaps even have the ability to bare a genuine smile when a smiling person approaches them for a simple question; "Have I been called? While I went to the restroom." That's all I'm saying, be kind.
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September 2023 by Helena Craig
This is my 2nd time at this location. Both times were pleasant and appointments were pretty much right on schedule. Angela made me laugh the whole time, what an awesome employee! I usually stress but she made me feel so great!
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September 2023 by Gabi Gabbe
Quest Diagnostics is ridiculous.This place was pretty empty, I arrived early and they made me wait two hours even though I had a scheduled appointment. And to top it off they left a big bloody welt in my arm.
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September 2023 by Jessica
I'm a medical professional and I waited 30 mins to drop off a specimen, the girls are rude, take way too long to call u, there was one patient when I walked in to lab, all of Phlebotomist had no customer service. 08/18/23 @230
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July 2023 by Karina C.
Came on 6/29/23 under an appointment at 1:40 just for drop off and waited over 15 minutes. I let staff know is 1:50 it's 10 migues delay... like what's the point of making appointment when they still make you wait and there was hardly anyone in there at this time of the day. I was not called until 2:00pm smh
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July 2023 by Hana S.
This was a great location. Very clean very quick and efficient and nurse Kimberly was absolutely amazing and great with small veins. No pain at all, and very friendly.
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July 2023 by Jaz
This by far has been the worst office I’ve been to. Staff is very rude , they don’t like to help anyone and they all seem to hate their job.
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July 2023 by M.M. S.
Be aware the worker with black hair and gray chunks. Does not put on new gloves prior to a blood drawn, after touching surfaces. She also canceled several tests the Dr requested without my permission. I will be filing a complaint with headquarters and the health board. Shame on you! Those test effect my life and you do not have the call to make those decisions!
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April 2023 by Your Mom
Called the office and I was only able to get a machine. An automated person made me an appointment after asking what service I needed which was drug test. Nobody is at the front desk to help u or answer any questions. Ur forced to check in via the computer. Waited almost 40 minutes WITH an appointment only to b told that “oh we don’t do drug screenings here Idky it gave u the apt for this location” waist of time.
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April 2023 by Christopher G.
bro im tryna call them and theres no option to speak to someone there tf i got questions man tf
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February 2023 by Robert D.
I had blood work done over a month ago. They wouldn't accept my insurance, so I had to pay out of pocket. My insurance said I am in network, but Quest has nothing saying I was there. I'm not even sure the results I got were mine so they can submit it to the insurance.DO NOT USE QUEST LABS.
