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January 2024 by Victoria Schumacher
This lab closed without notifying any of its patients and causing a large panic of people to rush to the next nearest lab. It caused some patients that had to get to work to not get needed blood test. Poor management!
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December 2023 by Gilda Torcuator
Had my son’s lab draw in this location and we had an awesome experience. Setting up appointment was a breeze and checking in was lightning fast! I love that they send a text message few hrs before appt then just click the link once you arrive and viola you’re checked in without going to the kiosk. Saves so much time! Abby, the one who did the blood draw for my son was very skilled and professional in doing the blood draw to my very scared son. She did it so well that my son wants me to schedule his future blood draws in this place!
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November 2023 by Bri Atwell
One of the worst experiences I’ve had in a medical office.
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November 2023 by Mark H.
Made an appointment online for 11:40. Arrived at 11:30. I was out the door by 11:45. Staff very friendly. Facilities very clean. Lots of parking unlike some of their other locations
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July 2023 by Elisa Carroll
This site is clean and professional the girls are so helpful and friendly , Mariana took me right in for my appointment and had me right out with out pain or stress thank you !
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July 2023 by jfs1988
The website says they are open on Saturdays until 12pm but when I went on July 1, the building was closed. I circled around the building and the doors all had a paper saying the building is closed on Sarurday & Sunday.
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June 2023 by Stephanie C.
People here are rude, building is huge and is all closed down on Saturday's except for ONE side door that you're expected to figure out. Tried to call for direction and there is no way to speak to anyone which is ridiculous. Ended up being a few minutes late trying to find where to go and they don't care at all that you are trying to call, canceled my appointment because I "wasn't there". They need to work on their customer service.
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April 2023 by Jennifer Hamilton
I came shortly after opening. I did not have an appointment but they fit me in quickly! I asked to lay down and the tech Addy (hope I spelled that right) was happy to accommodate me. She was extremely friendly to me and other patience in the waiting room. She made conversation with me to help me relax. Great experience at this location!
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April 2023 by Jennifer B.
Came in here for an appointment at 11:15 and didn't get blood work drawn until 12:05. I was inside with the lady for another 25 min because she kept on answering the phone and trying to "fix" her computer! I was so mad/irritated I should've been in and out!! not in there for nearly one hour And a half! Horrible horrible place! Get your blood work done somewhere else!
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March 2023 by Viridiana V.
Had an appointment scheduled for 7:50AM, the appointment was scheduled through their website since their number is completely automated. Arrived to the appointment and was turned away because according to them I did not have an appointment, even though I had a confirmation code. Missed a full day of work for nothing. Extremely rude staff! Don't waste your time.
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January 2023 by Esther F.
Absolutely awesome, I was attended to immediately. The phlebotomist was kind , friendly and skilled. Oh and the lab was very nice with private rooms , the whole place was pleasant and clean. What more could you ask for?!
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August 2022 by Josh S.
Some staff are rude. Weak customer service for older patients, who are technology deficient. Had to watch staff kick out older man. Could have been handled differently. More professionalism less tough guy.
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April 2022 by Keith D.
No walk-ins on Saturday, Really? Turned away at 2 locations. didn't use to be that way. What changed? Very disappointed I burn my time and gas, and now to miss work hours. The staff was cordial, can only look to management for this the debacle of customer service.
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September 2021 by M M
It's impossible to reach someone on the phone. When you do get someone, it's always the billing department (shocker!) And their best advice to get a hold of the department you are seeking is to "just go there in person". I thought he was joking at first but I quickly realized he's not.
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July 2021 by Patricia H.
I made appointments before and it took forever but finally got it. Wrote everything down just in case. Went to go make an appointment and it wont take I'd or password. YOUR WEBSITE IS NOT EASY IT SUCKS! I use pc for everything! Customer service hard as heck to get! I've been trying to make appointment for 30 min. Do we need to change to lab Corp? My quest stinks!!!!
