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December 2024 by Daniel Armenta
Fast service no appointment and got a oil change took about an hour
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March 2024 by First Investment
Oil change took over 3 hours!Are you kidding me !!Taking an appointment has no impact.Very poor customer service experienceI wouldn’t recommend this place for anyone with quick lane maintenance planWent 2 times to the service technician and they asked me to wait for 15 minutesI have been waiting for 3 hours .. ?A waste of time and non professional serviceNOT RECOMMEND.
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March 2023 by runner Zaan
April and Vanessa ,nice& Professional
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January 2021 by Cisco Rico
i made an appointment and I was informed that an oil change and a car wash would be 1.5 hours. I understand if that was without an appointment, but with one, it seemed too long. In reality it took 2.5 hours, that is an additional hour, if I had known I would have gone home instead of waiting around. While that is frustrating, what is really horrible is that although I was informed that everything was inspected including the tires. As started to drive the car (as i was leaving my parking spot) I heard a clicking. I ignored it since my tires supposedly had just been checked. down the street I pulled over to find a nail in my tire. I don't believe that my tire got a nail at the dealership, but I do believe you failed to properly inspect my car. I do not feel the company thinks of my safety as a priority and I do not believe they inspect everything they claim to inspect. I do not think I will ever go back. I only gave 2 stars instead of 1 because the front desk people were polite.
