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August 2023 by Kevin K.
That security guard with the thing on his head needs to be fired. He is racist, and a profiler. They made me put my bag by the front door as soon as I got there. So I did my shopping , paid for it, and then when I tried to get my bag back, he physically wouldn't let me leave the store, until I let him look in my bag, that nobody was watching the whole time!!! And then another employee came and wouldn't let me leave eather. He even followed me through the whole store, and saw me pick up my bag when I was leaving, and he is still accused me.
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August 2023 by Union Yogurt
Friendly, fast, helpful, knowledgeable.
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June 2023 by Rick J.
They deserve Zero stars!!! But app won't allow me to do no stars!!! Lousy customer service!!! And the worst customer service I've ever had. No one takes pride in their job there all they do is give you attitude they act like they're paying for my groceries..
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May 2023 by Marisol C.
Absolutely love coming to Ralph's, foot traffic inside the store is always nice & smooth. I sometimes get really bad social anxiety but I usually visit the store in the morning before 1pm. Love the great selection from fruits & vegetables to the meat department. Cashiers are always very friendly & courteous. I enjoy going to get a Starbucks as well both Starbucks employees are also very sweet & generous.
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May 2023 by Hayley D.
Extremely disappointed in the floral department at ralph's. I bought a huge bouquet of their new wooden flowers for mother's day and they were wrapped beautifully, however the paper they were wrapped in wasn't meant to stay around these flowers forever. The paper was tightly bound at the bottom so i couldn't see how the stems looked, all i saw was beautiful red wooden roses and wood branches sticking out the top. When i unwrapped the flowers to put them in a vase on display for my mom i saw that the roses were glued to wooden dowels instead of what you'd think would look like a stem. What was supposed to be a beautiful wooden bouquet for mother's day now looks so cheap and out of place. these wooden dowels should be seen for the customers incase they want to put them in a vase like you TYPICALLY do with flowers. I thought the idea of roses that never die , especially for someone who has lost their mother was the sweetest idea until i saw them out of the package. I should have gone to hobby lobby and made them myself. Extremely disappointing that I spent $40.00 on this.
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May 2023 by I K.
Today was the last straw! This Ralph's has to be the worst run store in the area. Between the high prices, expired food products and lack of actual cashiers, today was the day that I was followed around by loss prevention. I've shopped here for the last 10 years, buying weekly groceries for a household of 4. Spent a pretty penny but somehow my tattoos triggered the loss prevention to follow me around the bread aisle. Meanwhile the local homeless community walks out with fistfuls of liquor. Talk about profiling. I promise you Ralph's, if I can spend thousands on tattoo ink, I can afford bread. Do better. Staters will get our business going forward.
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April 2023 by Evelyn R.
This review is for the two Starbuck workers today! They were so pleasant and all smiles - made my day just to be in their presence. Valuable employees are tough to find these days and when someone enjoys the work they do....it shows. They were attentive and helpful and provided excellent customer service. Even when we spilled one of our drinks - The staff Jordi and Brianna were quick to make a new drink while laughing with us and joking about our blunder. We really appreciate having employees who go above and beyond in their customer service delivery.!! Kudos for having these two on staff!
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February 2023 by Yvonne R.
I used to love the freshly prepared sushi rice bowls at this Ralph's. Until I recently discovered that they started putting half the amount of rice in theirs bowls and adding shredded lettuce instead? I realized the lettuce bulked up the bowl to look fuller. Not only was that disappointing, but they also hiked up the price too! Wah? I'm feeling a little ripped off.. not buying sushi from this Ralph's location again!
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December 2022 by Annie T.
Use their app and clip their coupons. I like that their app also can scan barcodes and tell you the prices (in case something is on sale or clearance). Self -checkout available. They do have a restroom but needs a code. One time they were a little rude and my Dad struggled to get the code from them for the bathroom. But otherwise, they have some deals sometimes. Produce usually pretty fresh and expiration dates are further out than groceries from a couple other nearby supermarkets.
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November 2022 by Melissa P.
I shop here often love most of the staff all but one lady she is rude and treats customers just awful. Andrea is the worst cashier I try to stay out of her line
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November 2022 by Maddy M.
I would like to thank Tina for all her help this morning. She was so friendly and professional and assisted me with my groceries today. She was just so pleasant I wanted to write a review. So if you're in the store and you want excellent service, see Tina - she truly made my day!
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September 2022 by Maveric G.
Heads up on a predatory sales tactic for anyone buying nutrition bars. They have a sale going on right now where if you buy 30$ worth of nutrtion bar type goods you get 10$ back. However, many of the items are priced at 9.99 so you have to buy 4 items to get the savings. I just checked out and was told that even though I bought essentially 30$ worth of goods. Because I was 3 pennies off before tax it didn't count. Kind of a scummy thing to do.
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September 2022 by Courtney B.
This Ralph's was great until tonight, a racist security guard asked me for my receipts as I was leaving. I live down the street from green river Ralph's which is the best and will find a Ralph's in whatever city I'm in because of my love for Ralphs grocery stores. Today at this Ralph's it was a different story. After going through the check out line with an actually person and then a person (very nice people) checked me out and and pack my bags. The security guard watches me from the time I leave the checkout with all my items in bags he ask for my receipt. Another Asian women walks out without question. Then I asked a manager that was passing by and she said he can check with cause. I said to him what cause he then kept going I left and when I got to the car I couldn't leave without telling him that he was wrong and letting the few people know that he is a racist man and it is so ingrained in his soul he choose me a 5'2 130 pd black women getting off a long 12 hour shift managing a group home of probation youth to bully. When I returned to inform his manager he went and spoke in Spanish to him so I wasn't able to understand but when I informed the man that he harassed me and targeted me out with no cause. I couldn't take the lack of understand from the security guard and the manager so I said my peace and left. But what a horrible experience Ralph's la sierra! I should have returned my 100 dollar purchase but you will never get any of my money again . I came home crying to my husband about the treatment I received, but told me to not return to that location where a security guard racially profiles me and wouldn't protect you due to his prejudice. I will never cheat on you again Ralph's green river !
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August 2022 by Tanya D.
I worked at the store for many years, was a great store. It is no longer there it is a Mexican market it's kind of sad but it's still a very nice store.
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March 2022 by Richard C.
Natasha (the cashier) is rude and unapproachable. She rang me up and she was aggressive when asking for my ID and I felt unwanted in the store. I frequent ralphs and this was my first time encountering Natasha. I would rather drive out of my way to another Ralphs than deal with such unprofessionalism.
