-
November 2023 by Randy Flowers
"I had an exceptional experience at Ramona Firestone Tire, thanks to the outstanding service provided by Alex, the manager. Not only was the staff incredibly knowledgeable and efficient, but Alex went above and beyond to ensure my needs were met. The professionalism and expertise demonstrated here are truly commendable. I highly recommend Ramona Firestone Tire for their stellar service and expertise in handling all tire-related needs!"
-
November 2023 by Jason K.
Howard reached out and attempted to set things right. They offered to do two recommended services for free as a gesture of good faith, since they said that they weren't able to do anything about the Corporate/Company pricing on parts. After bringing the vehicle back for the services, they were unable to perform one of the services, but offered two free oil changes in lieu of the second service. They could have done nothing, but they made a decent effort to address this, which is respectable.
-
November 2023 by Felecia R.
Ramona Tire & Service is the best! Every time I have a flat tire and it's repairable, they fix it for free. They are extremely trustworthy. What I really like about them is that they don't try to pressure you to buy tires. Good job Ramona Tires!!!
-
November 2023 by Jonathan Azurdia
From beginning to end I had a great experience. My service began with making an appointment over the phone. Jackie was quick to help and penned me in for an oil change for Saturday Morning. I was greeted and guided by the store manager Alex, he made this a quick and easy transaction who even helped me with a coupon. I love the fact that they send you phone updates and even a report by text that has everything done to your car and what they recommend.Overall great experience, I'll be returning back and I recommend everyone to try them at least once. Oh, and they have a dog name Zoe on the premises. She's great.
-
November 2023 by Jordan Lacoste
In all honesty I’ve been coming to Ramona tires off of van Biden for 5 years! Multiple vehicles, and multiple issues thrown at them. Alex, the store manager has always been very helpful, and professional! I’ve never questioned the work that they have put into my vehicles! I drive safely down the road knowing that I’ve trusted the guys down at this shop!
-
November 2023 by Jonathan A.
From beginning to end I had a great experience. My service began with making an appointment over the phone. Jackie was quick to help and penned me in for an oil change for Saturday Morning. I was greeted and guided by the store manager Alex, he made this a quick and easy transaction who even helped me with a coupon. I love the fact that they send you phone updates and even a report by text that has everything done to your car and what they recommend.Overall great experience, I'll be returning back and I recommend everyone to try them at least once. Oh, and they have a dog name Zoe on the premises. She's great.
-
October 2023 by Audrey Enriquez
Thank you Alex and Jesse for your help fixing my car. So nice and welcoming! No misquoting at all for prices, just helpful and fast service. Glad I made my appointment, really appreciate the assistance.
-
October 2023 by Laurie Hocker
Alex was very professional and produced an estimate upfront and the cost was below the estimate. The group at this store was very polite and accommodating. They were able to fit us in on our timetable and we would recommend them as well as use them in the future.
-
October 2023 by vince terrell
The staff members were prompt, professional and the service was well performed. The prices on both the vehicle maintenance and four new tires was competitive and reasonable. Keep up the great work!Vince
-
September 2023 by Andria Ramirez
Awesome team! Very helpful. I had 2 tires replaced and an alignment done, they also assisted with some lugg nut repairs all at a very decent price!
-
September 2023 by Kevin Sandoval
Great service! Great staff! Alex was very helpful and provided support in every way. Thank you guys! Will be coming back for more service in the future.
-
September 2023 by Sandra Subia
I booked the appointment on line, which was very easy. I was able to review the tires and picked out the right ones for my budget. On the date of installation Howard Garciali, assistant manager helped me with the process. Everything was done in the time I was promised and additional work needed was explained. Happy to find this place.
-
August 2023 by Smile Hope
From the moment I walked in, I was immediately treated with respect and as a valued customer. The two gentlemen that assisted me were friendly, cordial and patient . I also got to observe interactions with other customers and I give them overall a 100 percent rating and would recommend this shop to everyone.I felt supported, valued,, validated and understood. A popped tire turned into a not so bad experience due to the excellent customer service the two gentlemen that assisted me today provided!Thank you guys! My level of stress went down immediately.
-
August 2023 by Arun Sharma
This was my first time visit to Ramona Tyre and the kind of service I received was Fantastic. Howard, a technician at the counter greeted with a smile and showed great concern about my vehicle and the kind of service I needed. He was very helpful and explained everything in detail to my satisfaction. This place, I realized is not to take your money but very genuinely assess what customers vehicles needs. Manager of Ramona Alex is very knowledgeable and polite. He is a big asset for this Location. Overall, I would say, I could not expect more than what I experienced. I would highly recommend everyone I know for this place.
-
August 2023 by Steve Cornejo
This place cares and makes you feel like your business matters. Alex was great, gave me a quote over the phone for my AC and came through with everything, even a lower price after all was said and done. I definitely will recommend Ramona Tire to others.