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September 2024 by Oscar Ramirez
Good machines ?
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August 2024 by Brandon
First off the biggest scam is the diagnostic fee they charge even after you telling them what the issue is with the machine second all management of staff and customer services extremely terrible after spending $10,000 in repair on parts you get screamed at by yard staff telling you to get out of their yard and go load up in the street you can’t have your $200,000 truck in trailer safe behind their gates. They’d rather have you in the street with all the crackheads, I only come to RTO because the John Deere parts are cornered by the dealer only there are no aftermarket parts. I don’t mind paying a lot, but I would at least like to get good customer service and management treating me well after I spent 10 grand and parts thanks diagnostics.I have only met 3 good people at this branch the rest don’t care to even do there job.
Also my ac worked perfect ice cold now it no longer works. My favorite part the inside of my cab was like new clean as a car now it’s just pure dirt and sand all over the headliner. Thanks, I’ll be selling off the rest of my John Deere equipment.
Another update , paid for oil samples and don’t receive all of them, no refund . Also my machine is still having the same issue . I just spent 12k on a diagnostic laptop it will save me the money instead of coming back here ?
Another update. I got a lot of wrong parts and no one ever reach out to me haha!
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May 2024 by Salvador Trujillo
Holly in sales is amazing. I purchased a John Deere yard tractor a year ago it was the best purchase ever. I went to get replacement blades and Rosa and Alex helped me and was great. Thanks RDO.
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January 2024 by Candelaria Perez
Colin has a very helpful service and answered all my questions. Thank you.
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January 2024 by Steven Knapp
Very professional courteous awesome staff. I brought a backhoe for delivery and was took care of in 20 minutes .can also park outside gate if you need .
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January 2024 by Walt C
Hello, the Riverside County government is curious to know if you're planning to sell some or all of your land and business someday, or relocate nearby to a smaller land due to automation? A group of investors told me they want to build a new Riverside Chinatown Plaza or boutique "strip" entertainment retail resort in this area, similar to the one in Las Vegas, NV strip, and it's the best location available. This land should be designated as a tourist attraction for retailers/restaurants (where RDO Equipment Co. is now at), plus a new hotel resort building, a pagoda statue, a botanical garden or mini–'Burning Man' fireless site, one temple, and one research building operated by UC Riverside. While unofficial, Highgrove is known as the "Riverside Strip," similar to the Las Vegas Strip in Paradise, NV, that is waiting for tourists someday. This dream proposal will dramatically transform and reshape the Highgrove and Spring Mountain Ranch area, boost excellent tax revenues for the Riverside County, draw tourists from all over the world, and uniting closer to the UC Riverside campus community. Perhaps not today (or maybe never), but be prepared to receive phone calls from investors and Riverside County government officials, constantly, during the next decade or two. Thank you for supporting our community and Riverside County.
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October 2023 by David Alexander
First of all, I was not going to leave a review but yesterdays call changed my mind. Last year 2022 I bought a mind loader, such a perfect machine for my compost operation except within 3 months started overheating. It went back to the shop 5 times with no luck the machine kept overheating. Months went by, the problem persisted. They tried fixing the issue however they did not have the knowledge to do. In January the machine completely stopped working at our site. They sent a mechanic, couldn’t fix it, they sent another one at lunch time, he couldn’t fix it, sent a third mechanic and he made it run. He said the machine should run now but needs to go back to the shop. Next day when tried starting it to my surprise it won’t start again.upon inspection the machine was leaking oil from the middle. At one year after he sale theEquipment had the following problemsHydraulic oil leaking gas leaking right side bulb did not work, Ignition came off, charging port did not work, there was a strong noise in the swinging arm where the bucket goes.Yesterday I received a call from a guy named Kane telling me that Vermeer bought the machine back. He also stated that they fixed it and sold it. I can’t imagine all the parts that have been compromised with the overheating problem all this time because of their lack of knowledge to fix such machine. Now they still still want $14,000 even though I already paid them $10,000. ToThis machine took way more than it help my business. Then they turnaround around a sell it to someone else who may experience the same. I gave them enough time to fix and I asked for another machine in exchange it was not convenient for me to let it go and do all the work by hand but honestly I did not want to pay $58k for something with so many problems within one year. I spoke with everyone at Vermeer and no one truly knew what to do. Greatly showed company culture. And on top of this yesterday Kane calls me and Tells me to pay 14,000 to set off the balance or they will sue me. Great customer service . YOU ARE RECEIVING THIS REVIEW BECAUSE OF YOUR IRRESPONSIBLE BRANCH IN LOS ANGELES. I’ve called everyone and no one wanted to help me.
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September 2023 by Mike Martin
Experienced , knowledgeable and friendly
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September 2023 by Daniel Hernandez
If you need parts for your John Deere you can find here..
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September 2023 by Jelli Gauthier
Ernie in parts is tops?
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September 2023 by A trucker
Staff was excellent!
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August 2023 by Sam Galindez
I really like the people that work there, Edgar, Steve. There front desk gave me water and some ice cream ?, really nice. The reason why I didn’t give them 5 stars is cause they recently changed to a call center. The call center really sucks. I use to be able to talk to Steve or Edgar and got my stuff. Now it has to go through a call center. Those guys don’t know left from right at the call center. I over night something and I had to wait 5 days to get it. John at the call center is rude as hell . I had some other issues, but this review would be to long. Please bring it back to what it use to be like
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August 2023 by Columbia Water Gardens
Needed parts for my 2014 Zaxxis 27u. Price came in fair and availability was immediate.
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June 2023 by Victoria L.
Excellent customer service they delivered my tractor for me. I had one issue and they came out and fixed it. No problem no charge because it was still under warranty. It was a very good experience. I must say fine. Large equipment is not fun it's scary especially when you don't have the means to bring it in for repairs. I will always recommend this company .
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April 2023 by Salvatore Rivera
Love this guy's always have what I need in stock. Always the right part
