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December 2025 by Austin Bates
Excellent!
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December 2025 by Solomon Hill
Brennen was super helpful and helped us get a great deal on our new Suburban! Super thankful to riverside chevy!
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September 2024 by Mayra Campos
I would like to Thank Albert for going above and beyond. He knew I was in a time crunch to get my car back and he made it happen. Thanks again!
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September 2024 by Hector Nieto
This was A difficult 5 star. Almost didn't buy from Riverside Dealer. If it was not for Daniel intervening and taking action almost 2 hours after I got there. So, I called to set, and appointment and Daniel booked it for 2pm. I wanted to see a 2024 Silverado with 9,000 miles. When I got there Daniel introduces herself and handed me over to a sales rep. (forgot the guy's name) and told him what truck I had inquired about. He grabbed the keys and took me to test drive it, but I soon realized it had the 2.7 turbo engine (Something new to me in a big truck) I was not convinced of it and asked to see a similar truck with a 5.3 but no 4x4. we walked the Lot back and forth a few times and he tries putting me on a Z71 (nice truck but not convinced that it was the right truck for me) I liked the 5.3 and power but no need for a 4x4. So, I asked him if he can show me a LT with no 4x4. He had me walk back and forth on the lot and he was getting frustrated, he said he did not have anything like I was looking for and continued pushing me on Z71. By this time it was well over 100 degrees temperature, so I told him I needed a water break and cool off inside. We sat inside and he brought us water and introduces us to another sales rep. This gentleman was new to the dealership and showed me another truck, but it had the 2.7 turbo and for the first time he explained the features and tech of the truck. I made it clear that I did not want a 2.7 and he took me back inside. It was hot! at this point I was on hydrate and go home for the day mode, I told them they don't have what I'm looking for and not buying today. I'm just resting and cooling off from the heat and I'll be on my way. This when I notices that two sales reps were chatting and went back to Daniel, at which point Daniel came to me and sat down and asked he how I was doing and took her time asking me what I was looking for in a truck and how I was going to use it and what color, features I would like...etc. She said hydrate and wait right here will look up the truck and see if we can find one in our inventory for you. A few minutes later she came back with another sales rep and walked me into an office where they searched for the truck I was looking for. They said please sit here and we will bring it to the front for you to see. It was not 5 minutes, and the truck was sitting Infront of the lot. I checked it out and it was Exactly what I was looking for. Finally, after 2 hours.
From there the Process was Smooth negotiations were fast and fair and financing was fast and efficient. I saw the other two sales reps bickering and saying they wanted to split commissions with the 3rd rep that helped me and that was not nice to see as a customer. Especially when they were not helpful, but that's your problem. I got my truck. Thank you, Daniel.
Hope you can Coach your sales reps a bit better.
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September 2024 by Roberto & Liz Castaneda
Craig help me with changing the defect cowl on windshield on my 2024 Colorado Z71. Great service.
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September 2024 by Rory Arline
I haven completely completed the service, but overall the customer service seems to be able to provide a great service.
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September 2024 by Guillermo Cardenas
Chew and Ali offered great service. Came out with the dream truck. ??
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September 2024 by Gabriel Sandoval
Always a great experience Tony and crew (Ken and Anthony) Tony is always on it. Get me the best deal. His crew works just as hard. Highly recommend coming here for a vehicle.
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September 2024 by David Taylor
I scheduled an appointment for an oil change. I arrived maybe 10-15 minutes EARLY. Checked with the service advisor and was told it would be at least 2 HOURS before they could get to me. So maybe I’ll get out of here in about 3 hours? That’s not how appointments work. I scheduled a specific time so I could get in and get out quickly. Next time I’m going to try Moss Chevrolet. Maybe they know how appointments work.
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September 2024 by Ruben Mendoza
Had a amazing experience. Riverside Chevy was quick and very friendly!!
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September 2024 by Jazmun Rivera
Great Service ! CRAIG IS THE BEST !!
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September 2024 by Isabel Reyes
JOSE AT RIVERSIDE CHEVROLET DID AN AWESOME JOB IN GETTING US A GOOD DEAL AND GETTING US INTO OUR NEW SILVERADO.
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September 2024 by Kathleen Kemper
Habib was great, he really got the finance team to work some magic and get the payment where I needed it to be so that I could get the car I wanted!
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September 2024 by David Perez
Service advisors are always professional and informative. This is the only dealer I’ll have my truck serviced at.
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September 2024 by Gabby Aceves
Fast and reliable service