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November 2023 by diana sanders
My technician was Ramon and he was on time, personable & efficient. He was very professional and a pleasure to work with. Thanks
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November 2023 by Rubineli Roman Esparza
I was very pleased with Jesus Macias work ! Very polite gentleman too.
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October 2023 by Miguel Solorio
This con artist charged my wife $185 to tighten a nut underneath a kitchen sink; beware, these con artists will take advantage of women.Response to Steven Skinner/Rossman Plumbing:To say that my wife was given a quote and she accepted is false. The plumber you sent simply tightened the nut and charged her $185, she was not given an option.Why didn't I reach out to you before writing my review? The public needs to know what to expect when calling you Richard Skinner. I appreciate you mentioning, prayers and blessings, however, your actions speak louder than words.Finally, your plumber quoted my wife $700 to switch out the kitchen faucet, to which she declined. I stand by my original review.Service: Plumbing leak repair
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September 2023 by Silvia B.
Beware, beware, beware. If I could give them a zero I would. This company came to my parents home to install two toilets that were supposed to be for handicap with powerful flushing system (they installed 2-$400 retail toilets from Kohler and not what was specified) and to look at a possible leak in attic (which was an air conditioning issue). The service tech left in the middle of the job went to Home Depot and didn't return for several hours. Then upon returning to finished install the service tech lost his truck keys and couldn't find them. He even went so far thinking he lost them down a drain and uninstalled a toilet only to break it. He was stuck at my parents house who are elderly and handicap for 3-4 extra hours and the tension was very heavy. I went over to help look for the keys and we could not find them. This guy literally took everything out of the van on the driveway and threw everything back in his van leaving a mess in driveway of screws and bolts. The manager had to come get him and then they asked to leave the work van in driveway overnight to spare them the expenses of having to pay for an emergency service to make a new key. I had to get permission from the community and security to accommodate them. What makes me upset is they installed the incorrect toilets, charged my parents $2700 for two $400 retail toilets and my parents were so frazzled from this horrible experience. They had to have another crew come back the next day to finish up installing the wrong toilet. I called and talked to the manager Rudy and I asked him to cut cost way down for the huge inconvenience they caused an elderly couple. I understand companies need to make money, but they WOULD NOT provide an invoice of any kind with parts and labor so I don't even know how they came up with the cost and how many true hours of work was charged. I let them know that $1500 was a decent number to pay them for this job and they did negotiate down to $2100, but they still would not provide me with any invoice or paperwork. They also threatened to put a lien on my parents home if they didn't pay $2100 immediately. This company is very shady and operates on a horrible level with not providing estimates before work commences, proper costs showing parts and labor, proper products that were asked for, bad management skills when you have a problem, and makes threats on customers to pay for things they didn't agree to. They really took advantage of an elderly couple and overinflated their prices and did not provide them with the correct toilets and an invoice. They literally provided a synopsis as an invoice of what happened up to the point of the service tech leaving to Home Depot and then never mentioned all the turmoil after that. Do not use them!
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July 2023 by Katelyn Hagerman
Ryan came out about a month ago to repair a pipe my husband and I accidentally broke. The problem was bigger than we thought but he spent the whole day fixing it and making sure we wouldn’t have any additional leaks. Ryan was very professional, early, and personable. If I ever need plumbing services again, I’ll definitely call them and recommend them to others.
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July 2023 by Margie Sivert
Ryan was on time, efficient, answered questions, and friendly. Made site safer for walking. Asked for no payment until returning to check job after needed time for glue to set. So glad to have a young Rossman to count on for future needs.Service: Plumbing leak repair
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July 2023 by Kirsten Taylor
We had an absolute plumbing emergency over the Fourth of July weekend, with family in town. We had multiple plumbers come to the house over the span of a few days, and none of them could resolve the problem. As a last ditch effort, my husband posted on facebook and a gentleman recommended Jesus with Rossman Plumbing. Jesus responded right away and was even able to come by the house that same day. Within a half hour, Jesus got both of our showers running again and he took the time to explain everything to us and give us pointers on how to move forward from here. Needless to say, Rossman Plumbing’s business card is now front and center on our refrigerator for any future plumbing needs!Services: Drain cleaning
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June 2023 by Jacquelyn A.
My Plumber was Kevin Ramon. He was on time and was able to fix my garbage disposal.He also installed a new toilet. He is very professional and polite. Answered all my concerns. Thank you!!!Jacquelyn
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June 2023 by A B.
Every time this company comes to see another condo which are homeowners which seems weekly they turn off water without notifying other residents and causing plumbing and water pressure issues in our unit..I took video and pics of our condos and others in our unit complex to show they give no notice park in front of owners parking spaces and only Bandaid issues for repeat business...It's a sad state for any business to conduct in this manner. I am also reporting to our HOA and filing a formal complaint.
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May 2023 by Brent Stowers
Steve with Rossman was great! Great service and clean. Very affordable and willing to help and educate. We will definitely use Rossman Plumbing again!!! Way to go for a local business!Services: Toilet repair
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April 2023 by Jose G.
He was very onest Steven's he took his time and observed what was wrong with my plumbing issue the person that came out before did.a very terrible job.
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April 2023 by Venus Andrade
Steve S came to repair our plumbing leak and was able to restore the hot water. He is professional and explained what needed to be done. He communicated well and informed us if he is running late at the previous job. Thank you Steve and keep up the good work.Services: Water tank repair
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April 2023 by Margaret Kuhn
I had a gas leak at the valve of my gas fireplace, which they replaced. I also had a leak on the gas line to my new gas dryer and they repaired that as well. Did it quickly after the parts came in. Did a great job.Services: Plumbing leak detection
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April 2023 by Michelle Velarde
I've used this company a number of times through the years and I've always been happy with their service.Service: Drain cleaning
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March 2023 by James Milano
Called Rossman Plumbing Friday evening because my water heater had failed. Steve came out the following morning to replace the water heater. This is the 3rd time using this company and have exceeded my expectation every time. Keep up the great work.Service: Water tank installation
