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November 2023 by Dan D.
We shop at both Costco and Sam's club. Sam's has some things that don't come in such large quantities like ready made salads. Since it's just the two of us, we don't waste food. When we entertain we will get the larger quantity salad from Costco. We really like having the options of the two different quantities. That's just one example, but I'm sure you get the idea. One thing that Sam's has that Costco doesn't is the Scan N Go app. If you've never used it, you definitely have to check it out. You scan the item when you add it to your shopping cart and get to bypass the checkout line. It always makes me laugh when I see people standing in line when they could just use the app. When you get to the exit, the employee who checks your receipt scans your phone and you are out and on your way. I really wish Costco would do this too.
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November 2023 by Laker F.
So I had a delivery from Sam's Club the other day and a girl named Amanda was supposed to drop my order off. When the delivery driver arrived it was a male and I asked what his name was and his name was Jose. This is not safe Sam's Club. I know at Walmart Spark delivery drivers have to show their I.D to receive their order. Please in force checking ID's on delivery drivers! I will be contacting corporate about this!
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October 2023 by David M.
I recently had to correct multiple items prices that were not labeled correctly and I had to engage the store cashier to correct. This has happened on at least one item over the past few months on nearly every visit. In this case I had to wait on an open cashier and the manager had us wait and wait and wait in order to get our corrections. I am thinking there is no need or reason to continue to shop at Sam's Club, my wife and I resolved to never go back there and allow our membership to lapse this year. Gotta say, no place is perfect, but I can't stand this place.
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October 2023 by Linda M.
Has great jeans. Clothes groceries and frozen food. Good hot dogs with soda. Churros. Pizza
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September 2023 by Melinda K.
I have placed five orders now in the last month for pick up at the store. They make me select a time to come and pick it up, and not one out of the five orders has even been ready on the day that I requested it I get notification the following day that my order is finally ready. I came to the store went and talked to them. They told me they'd be right out in five minutes, three hours later I got a notification that my order was ready. I saw it in the parking lot for over an hour waiting before I walked in the store picked up everything I needed and left. Tonight my order was supposed to be ready at 5 o'clock, it is now 8 o'clock. I've heard nothing from them. I have called the store six times and let the phone ring for over four minutes. Not once did anyone answer the phone. Their customer service is horrible. I will never go back.
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July 2023 by Angela G.
I'm a long time Costco girl and I occasionally see something at Sam's Club and wish I had a card to get it. I recently say a deal for a membership for $25. So I got one for me and my sister. This was my first visit and the first thing I noticed was all of the options for many items. Costco will offer you a few variations. But Sam's certainly had more. Plus there were some items that could be purchased in smaller quanties which is always nice when you have a smaller family or gathering. Their prepared foods (deli and bakery) also offer more variety. There's more than one kind of salad, mixed desserts with options within the same package. I definitely felt like I had choices. I haven't had a chance to use conveniences like checking out through the app. I had one woman even tell me I could order items from the restaurant through the app nice! The quality of the items did seem a little less than Costco. So I'll have to check into that more. Overall this store was nice, clean, well stocked, and the staff was nice as well.
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June 2023 by Gabriela C.
What's going on with this Sam's club?!??? They don't answer the phone, and rings and rings and they just hang up. Placed a delivery order and they didn't deliver my groceries. I'm done with this store
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May 2023 by Tatiana H.
Today I had an order pick up from this Sam's Club with a pick up window of 12-1pm. I arrived at 12:45 with my app still saying my order is not ready. By 12:56pm my order was still in the processing stage which really was bothersome because I was on my lunch break. I stopped a worker I saw near the order pick up parking and a petite woman with blonde hair informed me that my order was being picked at that moment and should be ready soon. At 12:58pm my order was ready. A few minutes later the same woman came back to bring me my order she was kind and helpful and had me on my way back to work within minutes. While I know Sams club is a very busy store it would really be beneficial if they would have their orders ready on time and not 2 minutes before the end of a pick up window.
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December 2022 by Yvonne Ramirez
Less crowed then Costco and cheaper prices
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November 2022 by Michael & Deann Moniz
Great pharmacy staff is knowledgeable and respectful and always keeps my whole family's medication in stock.
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October 2022 by Coria Maria
Very friendly personal all easy I’m in out at no time
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October 2022 by Tosha L.
Its a nice place. I thought the prices would be cheaper than Costco, but they are the same. I purchased a box of Sensible Portions Veggie Puffs. The bags were so skimpy and flat, not at all worth $14 for that box.
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September 2022 by Jeremiah F.
I came today around 3 or 4 pm. My Co-worker and I did a mobile order where we had to go pick it up. I forgot my phone where I had the app to tell me if it was ready or not. We parked in the #1 spot and proceed to walk inside the store to see if it was ready. I didn't get the chance to see his name but it was a guy with glasses that helped us out. He was so nice and told us yes it is ready. We asked if we can get it so we can take it but instead he offered to take it to our truck instead. That was so nice of him and his customer service was excellent. This is why we have been a sams customer for so long because of the service.
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September 2022 by Jose P.
Worse Sam's club I've gone to ever. Waited over 30minutes for them to "find" a pressure washer. Manager looked for it for about 5 minutes until she called a employee to find it. Employee scanned the item I wanted and said he was going to look for it. 20+ minutes comes back and says "someone is bringing it up" why didn't he bring it? God knows. Waited another 15 minutes my item still isn't here. Joke of management and a Sans club.
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August 2022 by Demi G.
I have driven to this gas 2 times now, both times it has been closed while online and on maps it has said it's open. This location is CLOSED. It has been under construction, call before losing your time driving here just because it says it's open online. So annoying