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November 2023 by Dan D.
We shop at both Costco and Sam's club. Sam's has some things that don't come in such large quantities like ready made salads. Since it's just the two of us, we don't waste food. When we entertain we will get the larger quantity salad from Costco. We really like having the options of the two different quantities. That's just one example, but I'm sure you get the idea. One thing that Sam's has that Costco doesn't is the Scan N Go app. If you've never used it, you definitely have to check it out. You scan the item when you add it to your shopping cart and get to bypass the checkout line. It always makes me laugh when I see people standing in line when they could just use the app. When you get to the exit, the employee who checks your receipt scans your phone and you are out and on your way. I really wish Costco would do this too.
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November 2023 by Laker F.
So I had a delivery from Sam's Club the other day and a girl named Amanda was supposed to drop my order off. When the delivery driver arrived it was a male and I asked what his name was and his name was Jose. This is not safe Sam's Club. I know at Walmart Spark delivery drivers have to show their I.D to receive their order. Please in force checking ID's on delivery drivers! I will be contacting corporate about this!
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October 2023 by Linda M.
Has great jeans. Clothes groceries and frozen food. Good hot dogs with soda. Churros. Pizza
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October 2023 by Jacqueline H.
I am in California and I have a car in Georgia that needs tires. I'm using my Sam's Club card. I ordered the tires while here in California to be put on the car in Georgia. The tires came in they put the order on my credit card but because I'm not there they won't put the tires on the car I think that's ridiculous. I am not there yet but the car needs tires. They have my credit card. What's the problem. when trying to call to resolve the issue the main office could not get anyone to answer the phone at the McDonough Sam's club ! Therefore, they could not resolve the issue and apologized. I'm done with Sam's Club for tires.
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September 2023 by Melinda K.
I have placed five orders now in the last month for pick up at the store. They make me select a time to come and pick it up, and not one out of the five orders has even been ready on the day that I requested it I get notification the following day that my order is finally ready. I came to the store went and talked to them. They told me they'd be right out in five minutes, three hours later I got a notification that my order was ready. I saw it in the parking lot for over an hour waiting before I walked in the store picked up everything I needed and left. Tonight my order was supposed to be ready at 5 o'clock, it is now 8 o'clock. I've heard nothing from them. I have called the store six times and let the phone ring for over four minutes. Not once did anyone answer the phone. Their customer service is horrible. I will never go back.
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September 2023 by Gissel Cloud
The young man was nice enough to tell me I had a flat tire so I purchase two tires instead of one and they were done in less than an hour
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August 2023 by Jay Coin
Why have me wait for a hour to tell me that you can't take the nail out of the tire and you don't have a replacement tire? You knew when I walked in you didn't have a replacement tire.
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July 2023 by Brenda Chavez (Brendahhlove)
Purchased tires from sams club March 2021. The worst tires I have ever purchased. The amount of problems I had with them led me to change my tires july 2023 about 2 and a half years with the tires. The tire thread was gone so fast and any problem with the tire it needed to be completely replaced. After replacing two tires at the end all of the tires looked the same. No amount of life left in them. Saving a couple extra bucks is not worth purchasing from them.
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July 2023 by Angela G.
I'm a long time Costco girl and I occasionally see something at Sam's Club and wish I had a card to get it. I recently say a deal for a membership for $25. So I got one for me and my sister. This was my first visit and the first thing I noticed was all of the options for many items. Costco will offer you a few variations. But Sam's certainly had more. Plus there were some items that could be purchased in smaller quanties which is always nice when you have a smaller family or gathering. Their prepared foods (deli and bakery) also offer more variety. There's more than one kind of salad, mixed desserts with options within the same package. I definitely felt like I had choices. I haven't had a chance to use conveniences like checking out through the app. I had one woman even tell me I could order items from the restaurant through the app nice! The quality of the items did seem a little less than Costco. So I'll have to check into that more. Overall this store was nice, clean, well stocked, and the staff was nice as well.
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May 2023 by Tatiana H.
Today I had an order pick up from this Sam's Club with a pick up window of 12-1pm. I arrived at 12:45 with my app still saying my order is not ready. By 12:56pm my order was still in the processing stage which really was bothersome because I was on my lunch break. I stopped a worker I saw near the order pick up parking and a petite woman with blonde hair informed me that my order was being picked at that moment and should be ready soon. At 12:58pm my order was ready. A few minutes later the same woman came back to bring me my order she was kind and helpful and had me on my way back to work within minutes. While I know Sams club is a very busy store it would really be beneficial if they would have their orders ready on time and not 2 minutes before the end of a pick up window.
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January 2023 by Hany F.
The worst store always so slow at the checkout the manager for the checkout she always come to help the workers but unfortunately when she come she didn't do anything she just scanned the cart for the customer to help but that make it harder for the workers because it end up that they trying to scan the carts again not organized at all
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December 2022 by Iesha W.
SSam's Clubplease clarify for me the reason why, we have to pay double the price for this item in which represents our culture, yet the same item in Caucasian form is half the price... we purchased this item last night on the app and picked up from the store. We wanted to purchase a 2nd one only to come across this huge price difference, just to have something that represents our culture... this is racial discrimination, jacking the prices up more than half of what it cost for the same item in a different ethic background. This is what we are still dealing with in 2022?? Sams club this is unacceptable and ridiculous... this needs to be fixed nation and world wide ASAP
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December 2022 by Mike S.
Love this place. They have the lowest gas prices in town, even better than Costco. Highly recommended.
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December 2022 by Gabriela C.
What a s*** show this place is. Nobody answers the phone, and when they do, they don't give their name. Placed an $800 order for groceries like e every month, but today it said canceled. So I called to find out why canceled, and trying to get an answer and is a god damn run around.
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December 2022 by Laquwanda W.
Count your days Sam's Club! This is disgusting. I literally left there at 2pm go home to pack the kids lunch. It's 4:19 the same day and the fruits are rotten!
