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November 2023 by Anne Collora
Great customer service. Valerie was really helpful and nice. The AC was broken though and it was SUPER HOT. Would like to go back but only AFTER THE AC IS FIXED. Don't think id go back until the AC is fixed! 5 stars for Valerie. 1 star for broken AC
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October 2023 by jade dell
Went in to buy shoes, and the salespeople did not listen to my request for shoe size and the completely for got about me. Never shopping here again.
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July 2023 by Alondra Menendez
I went to the store and I asked an employee a simple question and I asked him if they have a certain item in the store. I tried to show him a picture and he didn’t even look at it. He was rude and said no. The employees didn’t even bother to help and just standing around. Worst customer service. I have seen better.
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May 2023 by Beca Nunez
Valerie was a great help, answered all our questions about the shoes we were interested in thank you Valerie very helpful …
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April 2023 by Rachel Schneider
Found some great no slip work shoes and they have the bob's shoes there too
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January 2023 by Kelly Ayers
This is the only shoe store I shop! Best shoes make comfy feet.
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January 2023 by Yadira Contreras
Yesterday I went through this location and was attended by Miss Valerie. She is the sweetest and kindest person who has attended me before, she was very patient with me before choosing the pair of shoes that I wanted and she also gave me her opinion on which would be the most comfortable for me. Despite the fact that I arrived almost at the closing time of the store and she was alone serving, she took her time to properly do her job. congratulations to this store and its work team, I will definitely come back and recommend this store.
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January 2023 by Paula Aleman-Rojas
Went in to buy shoes and had a horrendous experience at this location. I asked employee Valerie for a size of shoes. Didn't like the fit so I requested for the next size up. I had one shoe on because I wanted to compare it with the other size. She rudely took the box and asked for the shoe in return. I told I wanted to compare it. She gave me the rudest look and threw the shoe box on the floor. I instantly said don't bother and you just lost a sale. Employees should not be treated disrespectful. We are there to have a great experience and buy shoes. Sadly, I won't be returning nor recommend family and friends to shop at this location. Hopefully Valerie has learned that people are treated with respect and she is there to work for costumers. And if she doesn't like working with costumer service she shouldn't be there.
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November 2022 by Judith N.
Really appreciated the kind professional friendly service offered by Alejandra Store Manager at Tyler Galleria, and sales associate Anneliese W. Both helped me try different styles of walking sneakers, patiently dealt with my next-day return of a pair that didn't quite suit me, and found just the right pair of super-comfortable and well-fitted 'Go-Walk6' shoes. This kind of personal service with a warm welcome and a desire to find what I needed doesn't happen with online sales. THANKS Skechers for great shoes and thanks store associates at Tyler Galleria!
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August 2022 by Kelly Heffern
I've bought many shoes to take on cruises and to wear to work. I really enjoy the product. Today I stopped in to hopefully find something for my elderly father's very swollen feet feet. He's never really warned sandals before so we shall see how this goes.
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March 2022 by Lucy Cavallucci
I like your tennis shoes, but you want an eye and an arm for a pair!!
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March 2022 by Gilberto Pedroza
Excellent service, very patient.
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February 2022 by elaine arroyos
I love this place ..the girl was very helpful and friendly
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December 2021 by Yamilleth Escarzega
Love shoes from here great service from Tania,
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October 2021 by Jim Jameson
Good selection... excellent setvice