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March 2024 by Kristopher Penrose
Thanks for your help Roberto
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March 2024 by Arlene Garcia
Shoutout to Miss Claudia for all of your excellent customer service and hard work! Much appreciated ?
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February 2024 by woole design
Best T-Mobile I have ever been to!! Gustavo was the best help I have ever received. I am so happy on deciding to come to this location.
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February 2024 by Diana Gomez
Five stars. Thank you to Tavo who was a great help. I recommend anyone to come here for a great experience.
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February 2024 by Sula Safotu
Don't go here! I went in to get a new phone and the cashier person came back with four boxes. I asked what was with the extra boxes, she said with a smile, "Your account is qualified for three free SyncUp Trackers," and she placed it into my T-Mobile bag, without asking me if I wanted them. She then said, "If you wanna activate them you'll just need to download the app and you're good to go." I asked, "If I had to pay for anything?" she said, "No it's our store promotion for this month and you qualify."A month later, my bill statement showed, 3 NEW LINES ADDED. THEY WERE CONNECTED TO THE TRACKER THAT THE CASHIER PUT INTO MY BAG. I was charged for the 3 trackers and the services. What's worse I only activated 1 of the 3 but I was charged for all three. I called customer service and reported them. It is resolved but I still had to pay for the first month's services. Horrible people. Please DO NOT TRUST ANYONE SALES PERSON. THEY ARE JUST WANT YOUR MONEY AND WOULD SAY ANYTHING TO GET IT.
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January 2024 by Austin Ritter
This place is trash, they had a bill collector send me a paper saying I owe them money and I don’t even have a t-mobile account. No good.
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December 2023 by Orange
The female who answered my question said, "They don't know about any black Friday deals." She said they are third parties, but other T-Mobile offices that are corporate embrace different information from what this office knows. The corporate T-Mobile offices do know about the black Friday deals, but this third party store does not. She was nice and polite.
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November 2023 by Megan “Magen” Bell
Good customer service and they politely and professionally answer any questions you might have
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August 2023 by Cruisin 4 Jesus
Great staff to work with made things enjoyable Thank You…
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May 2023 by Eric “Zombievision”
There was only 1 employee working at the time and she was really great at multitasking between customers. She was very informative and super friendly.
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May 2023 by Diane Rivera
SCAMMERS!!!! Scammers!!! They add extra lines and and add unwanted accessories. Don’t come here!
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April 2023 by Ray “Skootz” Peaschek
Great staff, do their best to satisfy all customers. Very friendly and knowledgeable staff.
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March 2023 by Nicole M.
Worst customer service I've ever experienced. They hung up on t-mobile customer service support once they stepped in to help us get our replacement phone. I was told this isn't the first time they had this issue with this store. Very aggressive and inappropriate customer service. I would avoid this location.
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March 2023 by Leah Gomez
The sales rep ripped me off. I had been in earlier l, was told my a manager my SIM would be free. Manager gave me SIM but couldn’t activate because I wasn’t authorized. I got authorization and returned a new rep some girl said I had an old SIM and charged me $10 when her manager already gave me a SIM. She got her $2 commission, congrats girl.
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March 2023 by No Name
Terrible customer service, I wouldn’t recommend this location to anyone
