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February 2024 by josh g
I went to The Fix and Danny there was great helpful worker helped me and my girlfriend with what we needed and great reasonable prices as well. I definitely recommend coming here if you need your phone repair.
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February 2024 by Angelica Hernandez
Great quality and price for my iPhone screen
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February 2024 by Jackie Martinez
Helped me during a rainy day . Ave fast
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February 2024 by Dana Livesay
Do not go here. The man was very nice before he repaired my phone. But then when I had a problem he was very rude, denied any responsibility and refused to make it right. They charged me $350 for a new screen. He said he was going to charge me $20 to fix the problem that he left me with, but then when it was clear that it was his mistake, he decided to waive the fee. He tried to blame me for the problem before he even looked in my phone. He told me that other customers try to blame him for problems that they have caused. But he could not explain how I could have possibly caused dirt to be on the back of the screen where the camera shows through. I work in a retail store and the phone has been in the case that he sold me since he did the repair. It was obviously caused by him during the repair. When I tried to calmly explain to him that what he was saying did not make sense, he accused me of being rude to him and would not answer my question about what else could have caused the issue. Don't go to this place unless you want disappointment and wasted money. UPDATE: I went to another repair place in the mall, the one straight in from the door by Red Robin. It turns out that what appeared to be dirt under the screen was actually a damaged camera. When the other repair place opened the phone in front of me, they showed me the camera was damaged and was not sitting correctly and that's why it looked like dirt under the glass. The only possibility is the man at The Fix bent it during the screen replacement, so now I have to buy a new front camera. The thing is, the man at the fix had just opened my phone and pretended to clean the glass but said it was impossible to get all the dirt off. He didn't tell me the camera was bent although he must have seen that it was. I went back and told him what I had found and I asked him to cover the cost of my new camera, he then accused me of damaging my own camera inside the phone (what?) and denied responsibility. Then he called security on me and told them that I was threatening him (He really did). I was very disappointed because I expected better customer service from a store at the Galleria so I called the manager of the mall and told him what happened. He was very nice and sympathetic and he assured me that they expect tenants in the mall to offer excellent customer service. He apologized and told me that he was disappointed that the service I received was bad. I don't expect this store to be there very long.
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February 2024 by Miguel Oseguera Martinez
Very fast and good deals with original parts
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January 2024 by Javier Contreras
Super impressed it was warranty repair and they fixed it within one hrs with original parts with best price. Friendly service good deals
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January 2024 by Gerardo Cárdenas
This place the fix in front of victoria secret in the Taylor mall I went to change the glass on my iPhone 12 phone and I did repair it but it was scratched on the inside and it doesn't get a signal and it no longer works and he charged me $180 dollars and when I went to it Picking up charged me $250 dollars and it doesn't work. Those people are Indians, they are only there to shamelessly steal and I had to report it.
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January 2024 by yolanda martin
Very friendly fast and welcoming doesnt rush and recommends what You need , gives amazing deals for sure My go to spot in the future and highly recommend this place i called 6 more before picking and here are the best deals
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January 2024 by Mjbeendat
Best customer service and original parts. Fixed my phone super fast
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January 2024 by Ram dora
The service is very good. Very friendly nature. They do have different cases and they can repair iPads. Every item quality is good.
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January 2024 by Abdus Sobur
Being really disappointed to fix my phone on this place. Vary lack of professionalism.
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January 2024 by Isabelle A
Wow! I’m flabbergasted , my screen was hella broken but they fixed it so quick and it looks amazing!!
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January 2024 by LATTUPALLY VARALAKSHMI REDDY
Good service and quality is also good. They fixed my iphone and now it is working fine.Recommended.
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January 2024 by Monica D.
I go there often and this time they over charged me for a case then realized when I brought it to their attention then over charged me for a screen protector. I don't recommend this place. Hopefully when you go they will have some integrity and charge you fair market value.
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December 2023 by Yahirez Rojas
Thank you for your customer service! She was so welcoming during our visit
