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February 2024 by Wanderlust Kaylah
Non judgmental, non pushy, lovely place. I didn't feel hustled at all and my dog wasn't scared of the staff that clearly loved animals.Clean. Professional. Nice.
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February 2024 by Even Brandt
The staff here are all very kind, empathetic, and professional. They really care. There is no reason to go to any other animal hospital in the area.
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February 2024 by Marlene Brown
Tried calling 3 different times one day. A voice recording each time just said we are busy call back another time!! Won't be calling them again, probably wouldn't answer the phone any way!!
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February 2024 by Connie Dawson
We have had two pets euthanized at The Pets Place. Service and staff were very kind. We would use them again. However, the crematorium they used in Dec. 2023, Angel Paws Cremation in San Marcos, was horrible. Angel Paws took three weeks to return ashes and then they returned the wrong ones. It took another full week for them to supposedly find our beloved cat's ashes and return them. They were very unprofessional, not consistently returning calls or doing what they said they would. We would encourage you to be sure The Pets Place can use another vendor. A sad time should not involve this trauma.
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February 2024 by Ainsley Griffith
Beautiful facilities, friendly staff and overall great experience!
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January 2024 by Paul Mcclane
Excellent service
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January 2024 by Willow Smith
We have been bringing our dog here for two years. Every appointment and consultation is handled with the best care and expertise. We highly recommend The Pets Place 10/10.
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January 2024 by Amy Robinson
Un accommodating to a quick appointment to get an animal in. Never have a short notice appointment and just tells the patient to go to the ER vet. No loyalty to long time patients.
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January 2024 by Carrie Magana
Took our 1 1/2 year Pitbull Bronsons today for his cough he had for the last 24 hours. We’ve never been here and needed to find somewhere close and hoped it was going to be a good experience. So happy with our complete service we received. From the receptionist, vet tech, and Dr. K. Everyone was super friendly and very attentive to make sure Bronson was comfortable and explained everything to us. Ion top of that it was very clean and very reasonably priced. We will definitely be returning for routine check ups now we know how great of a place this is and so conveniently close. I would recommend to anyone
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December 2023 by John Guevara
Very efficient and informative about my pet, also gentle, he wasn't happy to get examined but they were very good with him.
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December 2023 by Cori Knight
I cannot say enough good things about the staff here! They're dedicated, warm, helpful, and very skilled. My hairy terrors get great care that actually puts them at ease! Michael in particular was a miracle worker today.
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December 2023 by mercybeauty Studio
I am writing for my experience with my pet here in 2020, my dog with parvo was put away in a back room in the dark cold to die alone they did not care for my pet he was in pain in cold air and to top it off he had vomit all over him and the stupid nurse showered him and put him back in the cold room to die she only showered him because I was going to pick him up or else he would of had vomit all over him and pee and poo my poor baby I brought him there to be taken care of and he was left to die my regret is bringing him here when I picked up my pet he was half dead in the third dayI came to check on him.FYI the second day I came to see him and I was not allowed to see my pet at all! And by the third he was allowed to come home all cold and wet just to die at home he was so bony it was such a horrible tragedy that happened in 15 minutes as soon as I took him homethe nurse handed him to me as if he was just a rag no care or emphaty at all my baby came home in so much pain and he died 15 minutes after arriving home. If I would of know this treatment his chances of surviving at home would of been 10000 percent more better but I trusted this cold hearted people with my pet for better survivals little did I know was they just took your money and left your dog in a back room all the way in a back house alone without care in just an IV. I hate this clinic forever and I suggest if your dog is sick absolutely do not leave him here to stay find somewhere else or treatment at home please I beg you!!
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December 2023 by Sun West
They have all the top, top brands of dog food. Plus all the supplies for your dogs Needs. From small dogs to Large breads.Plus they have Birds, and Everything a Bird would need!Supplies for Chickens even!They are located in the Dominos Center....
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December 2023 by Angel Edwards
Their younger staff don’t know how to talk to older people very rude and their janitor as she calls her self. Maggie is racist doesn’t know how to talk to people of color and fields cause she’s a senior citizen she could talk to people however, she wants. Terrible service.
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December 2023 by Carla Baker
Brought my new baby in to get established. So friendly and fast service
