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March 2024 by Miranda Gutierrez
I printed 14 copies but they charged me for 30. Absolute scam
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March 2024 by BigDog Chasey
Easy to do business with.
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February 2024 by Latisha Williams
They made it a easy process for me to scan my documents for my father's scatter at sea.
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February 2024 by Deeps Shirsath- Jamdade
The store assistant was very friendly and thorough. She seems knowledgeable as well. I was at this store for fingerprinting and she was very helpful. I feel bad for not remembering her name.
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January 2024 by Lorenzo Contreras
The ups store does all the work for you and it ships faster than any other place ive been to.
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December 2023 by Michelle Ryan
I’ve always been treated kindly and professionally. They always remember me and/or my daughter and know which box # is ours! Excellent service and I’m glad we chose this store for our shipping needs.
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October 2023 by Trevor Ng
Took about 25-30 minutes to get some basic B&W prints and the employee didn't know how to work the printer. Couldn't get a colored print since they apparently don't have a color printer ?. They'll only print stuff you email to them so make sure you have it digitized. The whole process was like pulling teeth. Asked for it double sided but it was printed single sided. Wouldn't recommend for obvious reasons.
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September 2023 by Hortencia Sistos
My experience at this UPS store has always been great they go above and beyond great customer service ?
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July 2023 by Larissa M.
Unreliable. Store hours posted and on website say the store closes at 4pm on Sundays. Arrived at 3:45pm and store was already locked.
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April 2023 by Jose D.
Super disappointed... all I needed was to print out some color copies, it turned out they were out of color ink! Had no choice but to drive to another location, one word: Unreliable
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March 2023 by Jeanette Aguila
poor customer service i got hung up on by Samantha that would not give me a manager name to contact regarding my UPS claim Do NOT use them for shipping I paid for overnight and my package took 4 days to get. Big mistake i will push to get every cent back plus the inconvenience of paying for extra stay at a hotel.
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January 2023 by Savannah McClelland (Savvy)
Even with one employee working I've never spent more than 15 minutes here with a line full of people. They are quick and efficient at what they do. Always keeping the line moving if you have an Amazon return or pick up. Thank you for all your hard work!
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December 2022 by Ashley J.
First please refer to my review for the canyon crest location because that situation happened first and then this situation was an hour later ...I tell the gentlemen I resubmitted an order since the last location just does not know how to run a business...He said "did you submit online through the available program" I told him yes and that I paid and he then asked me to just email the file to the store email. I asked why and he said "the program is confusing and it's easier for me" My file was too large and it wouldn't send from my phone. He than had myself snd my one year old use a computer in a back room to send from gmail on the computer. He proceeded to rush me and kept saying "did you print it yet are you don't yet" I was confirming my login cause I have two step verification and once I finally printed the printer then jammed and he said "you will have to wait since you jammed it while I help these people" he has me sit in the back for 30 min until he then tried to fix the printer and then proceeded to tell everyone in line how I was messing up the printer and kept yelling back to me "stop printing over and over " then blamed me for printing double sided when I clearly showed him I didn't. 45 min told he then hands me a stack of my print outs in front of everyone and said well your should find the pages you in in all these. Never in my life have I felt so disrespected and pushed off. This man was a manager and twice my age. What happened to customer service period.
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November 2022 by Kristin S.
I go here often because I have a PO Box here. They are friendly when you are there and get to you as soon as they can. They have great customer service. I also take all my Amazon packages for return here they get it to them fast.
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September 2022 by Savannah McClelland
Even with one employee working I've never spent more than 15 minutes here with a line full of people. They are quick and efficient at what they do. Always keeping the line moving if you have an Amazon return or pick up. Thank you for all your hard work!
