-
January 2024 by kenya Vallejos
Excellent service from Katye Arias
-
December 2022 by xitlali s.
Same staff for the longest and they still remain professional and friendly! They are fast and efficient. My favorite bank to come to because of these bank tellers !! :)
-
November 2022 by Jose Morales
Great customer service. Very helpful.
-
June 2021 by Ron Stephens
Instant service, helpful and friendly. Have always liked this branch.
-
June 2021 by Aldo Arciniega
Very helpful. The girls go out of the way to help.
-
November 2020 by Nhat T.
I went to US bank branch inside El Super market and open the checking account...Katie was helping me, she so nice & helpful....next time i will tell my friends to come here open the accounts....thank u Katie and we will see u back here...
-
September 2020 by Christopher N.
I have been banking with US bank FOREVER. I love US bank. They are the only bank I have ever had that will actually call me to see how everything is going and if I'm satisfied with them. It is so convenient that this branch is located in El Super too.
-
July 2020 by Christian miranda Vega
Good bank i had an account for a while had to close my account for personal purposes but will reopen an account asap thanks for the great service
-
July 2020 by lupe diaz
Great customer service
-
March 2020 by Poliliani Ilimalei
I have been going to this bank for 5 years. The staff is friendly and professional every time I go to this branch. I have known Daisy since day one and I am grateful for her excellent customer service!
-
March 2020 by Sally
Waited for 10 minutes just toGrab quarters and a cash advance the cash advance machine didn’t work and no one was on the line there was 3 people waiting. I had to call from my cell phone to the branch and ask if they were closed (which I knew they weren’t) horrible customer service
-
February 2020 by Kiana Hooks
This bank is horrible bad customer service extremely racist unprofessional list goes on I would never step foot in this bank again and I advise anyone else to go to another bank as well
-
January 2020 by Megan Mason
EXTREMELY rude and unhelpful. I wish I would have read the reviews proir to attempting to do business there, apparently this is not unusual. I have been a faithful USBank customer and have seriously considered switching based on my experience. I did leave a detailed review with US bank and have had no follow up. Again I hope this is a reflection on this branch and not on US Bank as a whole.
-
October 2019 by Larry R.
I work in commercial truck sales. I'm only saying this to say that I understand what it takes to get someone financed. I have a great credit score and I've been with US Bank for nearly two decade, when they were Pomona First Federal... DONT BOTHER GETTING A LOAN FROM THIS LOCATION... I had to call them everyday to get updates on my loan, they put me on hold and hung up on me and they'd continually try to have conversations without listening to the person that's talking. I dealt with three different women over there and not one of them seemed to understand her job at all. Several times over I had to explain their own jobs to them... Save your dollars unless you like crap...
-
August 2019 by Jose M.
Had a great experience here not sure of the other negative reviews. Dulce is the one who helped me out and provided excellent customer service. Have not had any problems.
