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November 2021 by Madhattergirl Thawne
If I could give zero stars I would. There is a teller here that gives grief every single time we need quarters and then today we waited 20 minutes in their always long line so that she could say we don’t have quarters. Rude. Rude. Rude. I’ll happily take my business elsewhere thanks to their poor customer service thank you!!!!
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June 2021 by JJ Delp
I enjoy coming to this branch. They are a larger in store branch and they are always really helpful. Shopping and banking all in one!
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March 2021 by veronica moreno
This us bank and any other us bank don’t treat customers with respect and they don’t give you your money when you request them no matter the amount and that they shouldn’t be treating customers like that
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January 2021 by Eddie F.
Wow. I'm not sure if this place got spammed with bad reviews or not but my experience has always, always been nothing but good things from this U.S. Bank. The customer service, the quality, the friendliness. I actually wouldn't change anything with this bank. I come all the time to get a cash withdrawal from my bank. It's quick, there's never a line and when I need a personal service, the bankers are always friendly and willing to help. The cool thing is that when the bank closes, I can still access my cash from here in a very safe lighted area.
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November 2020 by Eddie F
Wow. I'm not sure if this place got spammed with bad reviews or not but my experience has always, always been nothing but good things from this U.S. Bank. The customer service, the quality, the friendliness. I actually wouldn't change anything with this bank.
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November 2020 by Abigail R.
Employees have a very rude and bad attitude towards customers. I went to open an account. Stood in line like everybody else and when it was MY turn to be helped, this woman tells me I need to wait for them to help at least 3 other people behind me to be able to open my account and be their new customer. I said "NO thanks", I am going to take my business somewhere else. She said " do whatever you need to do". Surreal
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February 2020 by Dee Carter
The company I work for banks with US bank and I loved their employees so much I opened an Acct at the same branch at the Ralph’s store on La Sierra. Even though I have a check scanner now in my office I still go by from time to time and speak to all the employees! They all have great customer services skills. Kudos US Bank favorite branch!!
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November 2019 by Michael Angeles
This bank is so bad will never bank with them again first I deposit a check last week and then this this week there closing my account with out a reason and wont give me my money at all
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March 2019 by Nabeel H.
Michelle ...... She told me she shouldn't Trust her depositing my work check. The F------k ???? who trained her? Please remove her from the teller section.
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April 2018 by C. Marino
Yup 5.
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October 2017 by Gerardo G.
Great service and great employees. The girls in there are always really nice, and really go out of their way to make sure you're taken care of. I pass the other US Bank on Van Buren to get to this one.
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July 2017 by Cesar L.
My son went to this bank today to remove a joint account holder from his long standing bank account, he's had this bank account since he was 10 years of age he is now 29, and the bank teller that attended to him was just rude and had the most indifferent attitude, he didn't quite catch her name but she was a heavy set Latina girl with a bad red dye job and an attitude to match. My son says he's glad he's getting rid of his bank account
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April 2017 by Joseph B.
On occasion I cash my payroll check at usbank. It is a usbank payroll check and they will cash it with a $12 service fee. I realize this and it's no problem. Today Jazmin, the teller working took my check and refused to cash it. When I asked why she told me to call my company. That there is a problem with my company and she won't cash the check or give me a reason why. Mind you this is a multi million dollar business. So I call the owner and asked him what was going on with payroll and told him they refused my check. Long story short a lot of unnecessary phone calls were made because the truth was the check exceeded their limit. So thank you Jazmin for the run around and making me look like a complete fool. Next time be upfront and don't give your customers the run around.
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April 2017 by Mariane Greer
Tellers are nice but after 3 of banking with US, they shouldn't hold a portion of our checks. You can trust us🤔
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April 2016 by Jesse Buis
Rude employees who act like they cant cash a check if you don't have an account. Rhey was rude and after making a big deal out of me not having a credit or debit card as a second form of I'd he says "it will take a few extra steps" how about you drop the attitude and do your job with out the attitude because you had to hit a few extra keys on a keyboard. ..
