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March 2024 by Sly D M.
i jus wanna say THANK YOU to the crew at this store at 8012 Limonite av in Jurupa Valley especially Salman who took the time to help me out with patience and respect,he was very knowledgeable and professional.i suggest if you're looking for a phone or help this is the store to go to,STAY AWAY from the Eastvale store, the Limonite store is above par and you'll be happy
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February 2024 by Jennifer A.
Damian Hernandez was great at assisting us with all our upgrades and ensured we left satisfied. Definitely deserves a raise or promotion because he really knows what he's doing and how to provide the best customer service.
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February 2024 by O H.
Employee I was helped by was professional and had good customer service . But I was misinformed about how payments are processed through this location, since it's a authorized dealer not an actual Verizon store . Had to wait two days for the payment to be in the system and have my service back on. Huge inconvenience since I use my phone for work . Called customer service , agent had an attitude. I would Avoid this place and go to an actual Verizon store .
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January 2024 by Jenni Tuck Perry
After an awful experience at another Verizon store, we headed east to this location. The customer service is night and day. From being professionally greeted to all our questions being answered with transparency and recommendations given by Devon, we left fully satisfied. Thank you!
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November 2023 by Aaron Hale
Great experince fast and answered all my questions. Speak with Estefani Segura store manger
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October 2023 by Heron Fernandez
Do not trust the store manager Estefani Segura or Heron Fernandez.They are either stealing from the company or from their customers.Verizon need to seriously look into this branch and employees.
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October 2023 by Parker I.
If I could give this place a 0 I would. Do not trust Heron Fernandez, or anyone else at this store. I would never order any device from them.
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October 2023 by Pearl Gibb
I was provided excellent service. Diego went above and beyond to ensure I had all my questions answered. I left with my new phone in perfect order. He was extremely patient. Thank you.
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September 2023 by Teri Wyatts
Had the best ever service guy Josh but I need to return as my old # has not gone thru yet ?
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August 2023 by Martha E.
Very rude people here and when trying to explain the problem they don't listen and still say the customer is the rude one. Definitely need better customer service
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August 2023 by Michael Glisson
Everybody thinks that you were smarter in the phone but you're not so if you ask a question for get it they won't completely you can responds are smarter than a lot of people so you can't answer all the questions they should know the
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July 2023 by Jose Luis Cano
I had the best attention today, because the gentleman who attend me was so amazing and smart. Thank you so much Akshay
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July 2023 by Berenice Lopez
Jacari was very nice and helpful.
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July 2023 by James Ford
$50 bogus "convenience" charge for making account changes? I was simply joining an existing plan with a new line, and I paid the $50. Unfortunately Verizon has proved to be an unbearable carrier with the worst customer service in existence. Over 3 hours on the phone with zero cell service. Completely incompetent staff over at Verizon corporate, but that's a story for another time. Anyways, I cancel all service for Verizon and speak with this store about refunding the fee, as no service was completed or provided. I was briefly denied with no real solid reason as to why the fee is non-refundable. Sounds like a bogus way for these slimy workers to get their commission perhaps? Nonetheless, I recommend taking business to other carriers and perhaps avoiding the whole brick and mortar operations to avoid bogus charges that are nothing but lining their pockets.
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May 2023 by Evelyn C.
Every time I come to this place, I'm always satisfied without any pressure. Everyone is so knowledgeable and helpful!
