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October 2025 by Cop T
Waited 20 minutes to get put on hold again because they’re too busy. Really terrible service. Going to CVS and avoiding all Walgreens.
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August 2025 by Hector Ramos
Can’t get on the phone to talk to somebody my doctor sent my prescriptions here since Friday and it’s now Monday and nothing just use cvs or something else this location is horrible
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July 2025 by Don Lloyd
Great staff. Lots of empty shelves
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April 2025 by Janeamac
I really appreciate the women who helped me yesterday.. she was so kind and saw past my frustration ( doctors off all ay and on the phone with insurance all morning)..my mouth was swollen and numb..even though it was really busy I did appreciate her customer service.
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December 2024 by Annie Greene
This location has years and years of terrible reviews for a reason. I took another reviewers advice: take your business to CVS instead, the locations on Riverside Ave and Market Street are a lot less of a headache than this Walgreens. I chose this Walgreens since it’s close to UCR but it’s honestly better to drive 10 mins to the CVS locations. Let me know if anyone has any other pharmacy suggestions. I really wanted this Walgreens to work out since the location is convenient… but the trade off is long waits only to be told your medication is out of stock with no date in sight, misinformation from different pharmacy staff, just hours and hours of headache. This place is terribly understaffed and understocked. Long lines with only one person ringing everyone. Don’t bother coming in if you can’t set aside 3+ hours.
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September 2024 by Louis Alderman
I called 10 times in the last 3 days to just get hung up on every time by an automated voice. Can't even wait for 20 minutes to speak to an underpaid pharm tech. Their profits were up 192% from same quarter last year. They have no incentive to answer the phone I guess.
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November 2023 by Audil S.
Trash Walgreens from the staff to the waiting lines to the disrespect. Multi million business but service is worse than any service I've ever dealt with.
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October 2023 by Kayla Garcia
Takes 50 minutes just to wait in the car drive thru for your medication. They need to hire more people or pay them more so people actually show up because this is Ridiculous
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October 2023 by Giovanny Millan
Excellent service I found everything..
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May 2023 by Stephen S.
Seems like there is only one person working each time I come in. If this was not the closest place for my FedEx I would not even bother coming here. Also they accept packages for delivery and rarely mark it as received. Thus meaning my packages are constantly pending delivery days after it was expected. Can blame workers for shortages but it might help if supervisors came to help as well to get people checked out and also help with products.
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April 2023 by T J
If I could give zero stars I would! This is by far the worst pharmacy I have ever experienced. Not only are they extremely slow, the lack of communication, care and knowledge is insane. I have given this location several chances and each time I have been disappointed. I would rather driver further and go somewhere I know I’ll be in and out in reasonable time and receive decent service than ever use this pharmacy again.
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February 2023 by Bella L.
Incompetent staff in pharmacy. Don't ever expect them to let you know if your prescription is ready or any sort of update on it. Call wait times are ridiculous. & they'll mess up on your prescription, making you wait all over again.
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February 2023 by Stephanie C
I do not recommend this location to anyone. It is impossible to get medication in a timely manner at this location.- One hour wait in line at the pharmacy.- Once you get to the front of the line, you are consistently told to come back later because the medication is never ready.- The app was not helpful for me to get in the express lane. When filling my prescription on the app, it would send my request but then require me to call the pharmacy to get the prescription ready.- Unfortunately, they are unreliable over the phone. Wait times vary and calls drop. Sometimes after waiting 10-15 minutes they would hang up on me and I would have to call again, then wait another 30 minutes before anyone picked up.
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December 2022 by Debbie C.
Why is Walgreens management or headquarters? Not seeing all these posts. Why isn't somebody reviewing their yelp reviews. I was on the phone over an hour yesterday. Trying to get through to the pharmacy mostly to prove a point, but they kept picking up and put me on hold, picking up putting me on hold, so I called the front Desk and they just transfer me to the pharmacy no help whatsoever. I'm walking in today with my phone on while I'm calling them so they can see what the hell they do to us. Waiting for 2 1/2 days for a prescription refill that is very important and I need it for my health but they don't care.
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November 2022 by Jazmin Sanchez (_jazzyboo26)
This Pharmacy is horrible! They need to hire more people to get people their prescriptions! You will be in line for 30+ minutes. Do yourself a favor and Take your prescriptions somewhere else.
