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December 2023 by Terry Fay
Aim has been great when I’m shipping a multitude of packages and need all the options in one location. Their other services are great as well (e.g. notary). Staff are friendly and helpful. ??
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December 2023 by Sarah K.
So polite and helpful, sending food for the first time this year and they've made it very easy and simple :)
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September 2023 by Kristina Paransun
Amazing customer service! The owner, Ramsey and staff are always so kind and helpful. I won't go anywhere else for my shipping needs.
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August 2023 by Kristina P.
Amazing customer service! The owner, Ramsey and staff are always so kind and helpful. I won't go anywhere else for my shipping needs.
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May 2023 by Stephen D.
Our company submitted a Fedex package and the representative at this location assured us that the package would go out that day. Instead, for whatever reason, they held the package over the weekend and didn't submit to Fedex until the following Monday. The package contained important time-sensitive documents that needed to be shipped on the day submitted. When confronting the manager, Ramsey, with this problem, Ramsey could not explain why the package didn't go out and was extremely rude. We have had other problems with the management at this location since the center changed ownership hands. I would not submit any packages to be shipped at this location if they are time-sensitive.
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March 2023 by drbigg5624
I recently had to ship a Ukulele I sold from ebay. Ramsey the owner of AIM was extremely helpful. I originally went in to buy a box but because it was an odd shape he had to cut one down. He did that and actually said it might be cheaper if I used the shipping eBay provides. He took care of the shipping himself and saved me the process. Great guy and and customer service.
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March 2023 by Kevin E.
Have been here a few times and they are always Friendly, professional and have great service. Highly recommend.
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March 2023 by Connie C.
This is hands down the best shipping store. I return a lot of items often :) and have been to many different stores. The customer service here compared to others is amazing. Didn't get the owners name but he helped me with my returns, printed items for free, taped up my packages and was so patient with me. I'm always asked to pay for tape, labels, printing a label etc but he said anytime I needed a label to email them and they'd print for me. Highly recommend this shop !
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October 2022 by Deirdre F.
This is a nice convenient courier place close to home and the stores I shop. There usually is no line, or it's a very short wait if there is a customer ahead of me.
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June 2022 by ZakAttack
Staff were extremely helpful and friendly, helped me find a better shipping option and repack my package.
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May 2022 by Tony B.
Rob helped me find the right box for my odd sized package and took care of getting it sent. Thank you for all the help! The new owner and management team rock!
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March 2022 by Greg C.
These are the kindest most professional people I know in the service industry. A pleasure to use their service in Modesto and see their kind faces. Thank you for what you do and who you are.
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March 2022 by Sue P.
So happy they have new management! I've been in a couple of times now. I used to avoid and go elsewhere but now this is my go-to place for shipping packages. First time I was in, I didn't have my information as ready as I thought and they were very helpful and patient. So nice to have a friendly face and smile!
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February 2022 by checkitnshop. com
Good service and friendly staff. I use only this place for shipping because they are very friendly, always pack my shipments well, and have a great greeting cards. The other day I had 4 heavy boxes to ship and they unloaded from my car to the store and sent everything out an affordable price. I’m very happy with the customer service I receive here. Highly recommended!
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January 2022 by Andrew Rogers
I have been a customer for years at the Rocklin location. All of the owners have been nothing short of great. Always take great care of us, very responsive and helpful. The other day they even offered to drop off a package at my house that I accidentally left there. Highly recommend, support local businesses rather than the big box stores.
