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March 2024 by Tracy C
I ordered my daughter an ice cream cake online 2 days prior to her birthday. And when I got it home and we opened it, her name was spelled wrong!!! Totally disappointing! The cake was dense and tasted awful, and the middle of the cake had a gaping hole between the cake and ice cream. Just a bad experience all the way around.
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July 2023 by Sarah C.
I went in for my Birthday scoop and they said it had already been used or it wouldn't let them scan my code because it was the 31st. A dif promotion was going on that day. I had not even tried to use my code before then. they would not let me have my ice cream cone.
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July 2023 by Chris McMaster
Had 2 family's in and out before me and they came in 5 min after I did
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May 2023 by Chantal T.
Glass absolutely covered in fingerprints. No one there besides me so not a busy time.
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April 2023 by Steven Wendell
Ice cream has been consistently good since I was a kid. Lots of options of course. This location has a good staff, I had to buy the guy like 3 times my last visit for my daughter. She wanted a cup halfway through so he gave us a cup, she dropped her spoon he gave us another and then before we left she had to go potty and he got us the key. Place is clean and it's usually pretty quiet there.
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January 2023 by Heather T.
Our family wanted ice cream to help enjoy our Friday night. We checked the website to make sure they were still open, website says open til 10:00...hooray! We walk up to the store and there's a hand written note that says they will close at 9 for the winter...we're still good because it's only 8:05...except we aren't because the 2 employees tell us they are closing at 8pm tonight... I get changing your hours for the season but pick a time and stick with it...and update your socials!
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December 2022 by Jim P.
They just don't care about your business. Imagine pulling in at 12:05 pm and find a sign on the door " closed for lunch"
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October 2022 by Heather C.
I used to LOVE this location. For at least the last 6 months, I have noticed it going considerably down hill. They close before the actually listed times. I sometimes get the hand packed ice cream for flavors that aren't in the prepacks. I've had a few times that they're not actually packed all the way. Usually not so much to make a big deal about it but when I got back today after buying some, I realized when I grabbed the pack out of the bag there was a lot of "give" to my container. I opened and see that she shorted me a lot!! This ice cream isn't cheap either.
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October 2022 by Francisco Pineda
Friendly and attentive
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September 2022 by Heather R.
I went on Friday to get myself a treat and was helped by a young male who had the stereo-typical disposition of "I wanna be anywhere else but here" attitude; but this was not my issue. I asked for a sample of a featured flavor. When I finished my sample , I placed my used spoon in the small bowl located on top of the glass case because that bowl had dried ice cream drips on it and so I assumed it was where I place my used spoon. That bowl was dirty! The employee reacted by saying "No! Ugh..." followed by a huge sigh and then grabbed that bowl full of spoons and placed it in their sink. The second employee asked with a confused look, "Why did you put these spoons in the sink?" to which the employee replied, "that's because they wash the spoons." I feel responsible letting people know that if you go to this location and ask for a sample, you may be using my used spoon!
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September 2022 by Izzy R.
I came here at 9:00pm on Friday night and they were already closed. The hours listed on google are 11AM-10PM. They should probably update the online hours if they decide to start closing early.
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September 2022 by Dennis Cosgrove
Very good selection and great staff.
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September 2022 by Kristina S.
Went in to order a banana split and asked for just the topping it comes. I didn't think much of it at that moment but then checked online that a banana split is around $8 but I was charged $14. It was the only thing I got so the lady definitely charged me double for the topping it already comes with. Tried to reach out and doesn't seem the store wants to respond. I was also never offered a receipt either so I can't even check what I was charged for. Make sure you always ask for your receipt at this location.
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April 2022 by Leeann J.
The boss there is so rude to the employees. She treats the employees like s*** right in front of the customers, I can't imagine what she does when nobody's around. Not to mention she's rude to customers as well. You'd think every little thing is coming out of her paycheck. She's the type to charge .25cents for napkins. She doesn't (yet) but that's just her personality. I feel so bad for the employees. I wonder if they even get to keep tips.
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April 2022 by Priya A.
This place is terrible! I called to see what time they closed, they said 10 "but we try to stop serving customers at 9:50 so we can mop." Okay... So my husband goes in at 9:30 and they refuse to make any milkshakes or blasts because they've already cleaned up. Terrible service from a terrible place. Don't waste your time or money.
