Bay Hydro's mission is simple: We are here to provide the best quality products and service to our customers at the lowest prices possible. We take great pride in our company, our commitment to customer service and in the products we sell. Our online store is designed to provide you with a safe and secure environment to browse our product catalog. We pride ourselves in super quick out the door shipping (usually same day).
Worst customer service ever! Impossible to reach anyone for any issues or questions. If I could give zero stars I would. Extremely dissatisfied.
December 2020
I received the wrong item. I sent two emails with all the information about my order/the items and received no response.
December 2017
Did not stand behind their product. I bought two defective water filters and they would not allow me to return them after my first use when I discovered they weren't working. Stopped responding to my emails when I asked them for a refund.
