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January 2024 by Kimberly N.
The goodwill donation express location is open daily on time. Every time I stop by I'm greeted with staff and offered a receipt for donations. Staff are helpful and appreciate the donation. It's conveniently located and am able to stop by and drop off and go.
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August 2023 by Void Santana
I’ve been to this donation center a few times now and I usually get greeted by a girl named Lilly . She’s super friendly and honestly one of the best people there, usually the girls are the friendliest . There are a few rude people though (mainly guys) . She politely told me she couldn’t take a few items for valid reasons , meanwhile the guy that helped me last time got super mad because I didn’t remember I had lotion in my donations. I like this donation place only when I am greeted by the right people.
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August 2023 by Pomy G.
That was the final straw. Never donating to Goodwill again. There are plenty of more well deserving charities out there that can benefit from the items I take my time to gather and drop off. I parked right in front and walked in. There was nobody at the front but within 10 second I hear a man yell from the back "What do you need!?" I looked at him in confusion and I'm sure a bit of irritation from that unprofessional greeting and said "This is a donation center right?" The man turns at me and puffs up his chest in a threatening manner and say "Yeah it is, so what do you want!?" I responded saying "I have an SUV full of stuff to donate so I would like a cart to put it in." The man responded saying, "Well then donate! But don't touch my carts. If you need one, you need to wait for me bring one out." I walked back to my car to open the hatch and waited in 102 degree weather since I didn't think it would take him that long to walk out. When he finally came out with a cart, he stood at the side walk and just very uncomfortably dead stared at me. I said "Are you not bringing the cart to my trunk? I've got a couple heavy things." He stood there, let out a small laugh and said "I'm not bringing anything to you. My carts stay on the sidewalk and that's it. So you better just start bringing stuff to me." I was so tempted to just put stuff back into my car a drive away and find a place with decency. The man was even judging the items I was donating and voicing his opinion. I couldn't stand this guy any longer. It was too hot and my family was in the car so I just wanted to leave. As soon as I got into the car, I said out loud that we are never donating to goodwill ever again. This is the 3rd or 4th donation center that is horribly rude, entitled for some our reason, and truly believes they are doing you the favor by allowing your stuff in. Never again.
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May 2023 by Pokemon4jessi
The ladies working "offered" to help, but really just stood there talking to each other with the cart instead of bringing it over. As we were leaving we tried to be friendly and told them to have a good day after we were done and they were too busy gabbing to each other about their lack of pay to acknowledge us. 2 stars instead of one because at least they took most of the stuff we wanted to donate.
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January 2023 by Brenna Standard
Showed up about 5pm on 12/17/22. The 'Open' sign was unplugged, and the door was locked. After a few minutes of multiple people waiting and knocking, the employee eventually unlocked the door. She said "Sorry, I forgot the door was locked."
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October 2022 by Lin H.
Rude rude rude. Never seen anything like it. I've been donating household goods and clothing to Goodwill for years and have never come up against something like this place. Why don't they just cease business entirely? Not worth a hoot.
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August 2022 by Carol Anderson
Staff welcomed me back, always friendly and helpful.
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August 2022 by Mary Jane Juip
I can always find good deals here for a fraction of the price. Also, this store receives items that are hard to find at other stores. The customer service is pleasant too.
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May 2022 by Kat Dobbs
Debbie was absolutely amazing!!! She was at my car with a cart before I even got out of my car! She was so helpful and kind! So refreshing to have amazing customer service?
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April 2022 by Ivan Kravtsov
All these people care about is making money… horrible company.
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January 2022 by Ken P.
Unfortunately, this place deserves the poor reviews. Each time I've been there, the people act like it is such an inconvenience to interact with the public. So bad.... I really just can't say any more without being unkind. It's a shame. I will never take any items there again.
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November 2021 by Michelle Jimenez
Although website says it is open it is not. Update your site with correct information
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November 2021 by Becky Meyers
This location is temporarily closed due to staffing issues as of 10/31/21
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September 2021 by Chuck Carmichael
Frustrated with the employees that just toss fragile donations into a huge bin; I can actually hear the items break. This has happened twice, the second time I called the employee out and said, "You might want to be more careful with the breakables." He stared at me like I was out of line. Crazy
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June 2021 by Michelle Meier
Super easy to pull up and drop off your donations at this Xpress donation location. The staff are always friendly and typically come out to your car to help if needed. They always ask if you need a receipt too which is nice.
