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March 2024 by Noelia G.
I recently visited Goodyear for an oil change. Upon getting a call about an irreparable nail in my tire, I decided to seek a second opinion. Today, my mechanic confirmed that the nail is repairable, located at the tire's center. This isn't the first instance of questionable advice from this shop, leading me to doubt if I truly needed four new tires last year. Trust but verify! Goodyear just lost a loyal family with five cars.
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February 2024 by Frank Arias
These guys and girls are great. Went to them on a Monday to ask about replacing tires I purchased recently and wasn't happy with. The next day they replaced with a better set. Absolutely recommend.
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January 2024 by Theture L.
Came in for my boyfriends tire that popped while driving on the freeway. The service by the guys, especially Warren, James, and Damon, was amazing. Damon was knowledgeable and prompt with service even with a discrepancy in the tire number from another GY shop in San Leandro. This was the fastest service my boyfriend and I have ever received from any tire shop ever, we were in and out within 30 min! All the staff we came in contact with were lovely, thank you! I will come out here for all my future tire needs, and I hope whoever reading this does too!
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January 2024 by Barbara Garland
They have been extremely rude, specifically Eric. I stopped using them after another debacle, but I went back to have them repair a bad break job that they did and should have been under warranty. The left brake pad is dragging and pulling left when applying. . They deny its happening. I will file a grievance against them as I have to pay another company to replace the brakes to fix the issue. BBB will also be notified
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January 2024 by Gleb Pi
Impossible to book appointment… the license plate doesn’t match the vehicle!? Ridiculous. I just need the oil change
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January 2024 by Dov Rockefeller
Need additional training on tires. Wait is horrible.
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December 2023 by LL D.
Professional, great service and price for my oil change. Tire rotation was also included in the price. They were fast and efficient.
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December 2023 by Yama Sarwary
I put my car information online and I got an appointment at 10:30 after waiting 30 minutes at the store agent said this oil is not for your car, he tried up sell me. Waste my time.
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December 2023 by Mabel pacheco
We have been going here for more than a year already! They never do a complete good job! There is always something INCOMPLETE, you shouldn’t go here and pay a full price for a service that is not gonna be a 10/10!
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October 2023 by Randy G.
I urgently needed a valve step changed on our travel trailer goodyear trailer tire since we needed to leave for a family vacation. I called the Lonetree Blvd Rocklin location and they said they would change the valve stem at no charge. I brought the trailer tire to the Rocklin Goodyear and that team was like a NASCAR pit crew. They had my tire fixed by the time I finished one of their cold bottles of water in the lobby. It must have been maybe 15 minutes and I was on my way back to my travel trailer with the fixed trailer tire. This occurred on Thursday, October 12, 2023 around 1:00 p.m. and I really want to thank the team who was working that day and time for making my family happy campers - your team was awesome. Thank You, Thank You.....
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October 2023 by Javi
I came to this place thinking I would get good service because good year tends to have a good reputation but this place made me believe that they wanted to mess up my car on purpose. I got all 4 tires changed and they only require 35 psi once I checked on my dash board what psi my sensors were reading the front right tire had 68 psi that was the first red flag. Then I check my oil and it is beyond over filled and now all of a sudden my car gives off a smell like burnt engine oil while blowing out a thick cloud of white smoke from the exhaust. Maybe they need to be retrained.. Or maybe they just wanted to mess up my car so I would be forced to come back and spend more money with them, IDK. I will not return ever again nor will I return to fix the problem, I will be taking it somewhere else to get it fixed.
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October 2023 by humphry bogart
Moe, at this location, is one of the most caring and patient employees I have encountered at a business, especially an auto service business. I was really grateful for his help, time, knowledge, and kindness. Wonderful employee, and experience! Thanks Moe!
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September 2023 by Nathan Duenas
I went in on a Saturday and supplied my own tires. They were okay with that as long as they were brand new. Luckily, mine still had the stickers on them.They handled the mount and balance and performed my alignment. I road tested afterwards, and my tires made a big difference but they nailed the balance.My only complaint is that they were liberal or sloppy with the bead bond. Not necessarily a problem, but they just left it on the tires upon delivery, as shown in the photos.Moe was great, and the techs were thorough, I even got a call to verify I didn't have self leveling air suspension. I've got airbags and a compressor in the vehicle. The fact that they noticed and cared enough to call about it is above and beyond what most shops would have done. Overall, it was a good experience.Turn around time was about 3 hours, which is quick for a Saturday.
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September 2023 by Melanie Roberts
Very prompt and courteous. They took care of unplanned service (I needed a battery and ait filter) right away.
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August 2023 by Paul Carrington
Thank you,Mo, Eric, Damon, Jim, Rey and all team members."When I left the shop I was driving a new car"I won't go anywhere else!!