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October 2023 by Raheel X
Dude I went to go buy a new bong for my cousins birthday, the price was a little high ($100), I only had $65. So I told him I would be back. I took 3 days and came back with $135, so I had enough for tax and any accessories. When I came back it was the same exact guy at the counter but he said the bong was $180 and it has always been that, I am confused!?I understand they didn’t have a price written anywhere but that kind of just shows you the shadiness of them switching up prices as they like because nothing is written anywhere.I was upset but it meant nothing to him. I ended up buying the same bong device (Illadelph) I wanted for my cousin and paid the rest on my credit card.He kept saying he’s the only authorized seller for this brand and has a certificate and it’s the best and most unique product I can find.I took it home and wrapped it up for my cousins birthday, my cousin was so happy when she got it, but 2 days later she called me and told me there’s a crack in the base and it broke, I truly believe her because no one goes out of their way to share this with you.I emailed Illadelph and sent them photos so I could try to do a warranty replacement as I have done this with them and I like this brand because they back their products well.I was told the product I had was not theirs and I bought a knock off and they couldn’t help me. This was devastating ?They told me to let them know where I got it and go back to them and demand to get an original piece or my money back. Sadly I would rather take the loss than have to see them again and hear them lie through their teeth.This was a costly $180 mistake but I promise you that I would rather take the loss thsn see those robbing snakes again. I found a similar product at a shop nearby called 710 vapor and paid $55 for it and got great service.Please avoid this illusions shop at all costs! I’m sad but nothing I can do about it besides share my experience with others so they don’t get screwed the way I did….
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June 2023 by K M
Best selection and customer service !
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March 2023 by manimal J
So my old review got taken down. My last smok i purchased there years back was a shady transaction. Still bothers me. I pulled out $100 from my savings and did the rest on my card. Very percicely count your money out.. I think it was the owner, but i dont remember his name. He palmed a 20 after he said i was good, then after i took my eye off to leave, he said i only had 80. Never went back after that. Just be careful with your cash transactions.
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May 2022 by Annissa H.
This is my go to spot for my vape juice, they always have a good selection and wide variety. If you ever go in when Raheel is there just know he's going to make you feel like you don't want to leave. Dude is super chill and friendly.
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August 2021 by Russell Drumright
Best shop in placer county, Ray has been my go to for almost as long as I can remember! Selection, quality, and kindness. All you can ask for.
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March 2021 by Jake Rhodes
Gave me an incredible deal! They have an insane collection of anything you need and solid customer service ?
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February 2021 by Nicole Hu
Great service & selection
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December 2020 by Cali L.
I came upon this shop off the freeway last month while passing through town back to the south bay, really great shop!! Owner is very friendly, very good selection and probably the best prices in the area. He has some good stories and it was an enjoyable experience. I will definitely be stopping by for now on when I pass through town.
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November 2020 by Rebecca Spagnotti
Guy at the counter was rude. I walked in he said hi but continued his conversation on his phone. And when I started asking about stuff he said he didn't know. Ok why work there than?
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September 2020 by Toby T
The best smoke shop that's a real smoke shop that really has glass
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July 2020 by Oscar Wulff
Great shopping here. Thanks Ray
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May 2020 by T K
Best up-to-date smoke shop around, if they don't have what you need/want they order it and add it to their order list. Friendly staff, very knowledgeable, the kind of business you want to spend your hard earned money at.
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March 2020 by EDWARD STOESSEL
Good selection of vape brands
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December 2019 by Anonymous243
Helped me alot I'm a noob at this stuff so it was helpful to be helped so willingly
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December 2019 by DropitLike I.
If I could give more stars I would! The owner, Ray, was so incredibly helpful and knowledgeable about everything. The selection is unreal, whether you're on a budget or looking for unique one-of-a-kind gifts or top quality items. He went above and beyond and took time with me and made sure that I was very happy. He even gave me a thank you gift after my purchase! I recommend coming to this smoke shop no matter where you live.
