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December 2022 by Kellie Rath
Got my car served here and they are seriously THE BEST out there! They took such great care of me and I left feeling like this business truly cared about their customer!
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December 2022 by Cynthia St. Pierre
Rocklin Auto Center is amazing! They always have my best interest at heart. Their service department is the best around.
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July 2022 by Teresa F.
I had a wonderful experience with Ron at Rocklin Auto Center. We wanted to get my daughter's 2006 Honda Accord ready for her to take to college in San Luis Obispo. One of the things we needed done was to have the catalytic converter etched with her license plate number so that it would deter thieves from stealing it and selling the CC to a scrap metal dealer. Ron was so nice on the phone and got my daughter's car in to the shop before she had to drive back to SLO. Ron was a great communicator throughout the entire process and I have nothing but positive remarks for this business. I wish there were more people like Ron who are honest and willing to help out in a pinch. I highly recommend going here for your auto repair needs.
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June 2022 by Emmanuel P.
These gluttonous charlatans are selling a 1988 Toyota Camry for 4,000.00 dollars. A vehicle that is 33 years old. In no sane reality should an economy car that is 33 years old be valued at 4k. You are getting ripped off and stolen from if you give your business to this dealer.
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January 2022 by Ashley Del Rio
We bought a vehicle from these guys back in May 2021. They basically sold us a hunk of junk for 5k. Both mechanics we took it to told us we basically got F'd by these guys because the car had so many cheap glue & tape type of repairs done and the car wasn't worth more than 1k. The car immediately had issues within the first two weeks of purchasing and just continued to go down hill from there. Granted we did buy a cheap car but we had hoped it would have lasted at least a year or 2 not a few months.
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January 2021 by Haojun L.
Bought a used 2011 BMW from them about 4 years ago now. Still running like new. Pros: - Their price is very very reasonable. We drove a while to get to the dealership but it was certainly worth it. - The car itself has no defects. There's no visible paint chips and it seems the tires are brand new when we bought the car. - The process was simple. We drove the car off the lot within hours of getting to the dealership. - No major repairs was needed on the car since we purchased it. We don't drive much so we added about 30k to the car ever since we bought it. Only needed oil changes and break fluid flushes plus some standard wear and tear repairs. Cons: - The title transfer took a very long time. They didn't file the title transfer couple month after the deal. Almost had me worried. - They forgot to give me the keys to this custom installed rack thing on top of the car. Doesn't bother me though. Overall I can say you can definitely trust this business. Certainly worth the drive for me. Got a great deal on a great car with great service. I'll definitely recommend my friends to purchase used cars from this business
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November 2020 by Ruman Birak
Best car dealership ever, excellent service. Great people.
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June 2020 by Kelli Christenson
Great experience! Ron and his family were friendly and pressure free. I’ve always hated dealing with buying newer cars but he made the experience great! We drove over two hours to get the truck and would do it again in a heartbeat!! I would give them a 10 out of 5 stars if I could!
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February 2020 by Dan V. Williams
Professional. Personable. Pressure less. Rare qualities in a full service auto sales and service shop describe my experience with the Birak family business. You will not be disappointed going here. Great job!
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October 2019 by Alex Niskro
Customer service was out of this world! Such a knowledgeable and friendly owner! If I could give this business 10 stars instead of 5, I would!
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October 2019 by Liz V.
They sold me a lemon. They did a number of band aid fixes to get it off the lot. You know that shady car salesman in Matilda? That's the kind of shady this place is. Spend your money somewhere else!
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September 2019 by Steve Ruiz
Bought my 2009 Honda CRV few days ago here. Friendly, honest & workable with prices! Best at what Rocklin auto center has is honesty & fair prices.
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September 2019 by Steve Ruiz
Very honest & Friendly Car dealership !!!
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September 2019 by Marianne C.
I wanted to support a family owned business with great ratings. I called and spoke to the owner's wife (Pam) regarding a used 2010 Honda CRV Black Pearl. I made my decision to make the drive based on her word. (I reside over 110 miles, 220 round trip). I asked for accurate information on the CRV. She told me "The car was clean, free of defects". Based on her information we drove to Rocklin. This is what I found: 1) Not the original paint. The factory paint was black pearl, l found flat black paint 2) Two (2) large gouges in the metal on the rear door 3) Visible hole in cloth rear seat upholstery. 4) Steering wheel was badly damaged 5) Radiator appeared corroded. After I pointed out some of the defects, she offered me the CRV for less money. Then Pam asked if I wanted to purchase another one of their cars? You may get a customer to drive to your business, but they won't test drive the vehicle or purchase another one from you. Moral of the story: Caveat emptor (buyer beware!)
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September 2019 by Brent M.
We shopped all over the Bay Area for a car, but when we expanded our search, we found a car at Rocklin Auto Center. We drove 2 hours to their location and it was worth it. Ron and Pam were amazing. It is evident they only sell quality and well maintained cars. They were honest, friendly, and easy to get along with. They didn't pressure us, and we know they gave us a great deal for our purchase and trade in. This is the total opposite from what we found at other dealers during our search. I highly recommend using them when you want to buy a car. Support this family owned business instead of the big dealers who are only out to make a buck. We will be back... to buy and other car and chat!
