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March 2024 by Linda D.
Now that Kelly Moore is no more, it is good to know that there is another high-quality paint company available. Customer service is always excellent as are options for color and price-point. Whether you are a beginning painter or a pro, everyone gets great advice and service here!
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January 2024 by Mr. H
On Saturday, 20 January 2024, I had the pleasure of working with Ariza from this location. I took in a paint sample from my home so she could make 3 gallons of paint for a new Tuff Shed I was having constructed. She made the process very easy for me and was able to match the paint within about 15 minutes. Her professionalism and courtesy was absolutely amazing. I went to wait in my truck and she notified me after successfully matching the paint from my stucco home. I was headed to the Auburn Tuff Shed location next to drop off the paint before the playoffs started. Thanks to Ariza, I made it from Rocklin to Auburn and back to Lincoln for my game. Thank you for being a great asset to your company. You exemplify what customer service is all about!
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November 2023 by Alex Fairbanks - Realtor
It was nice, helpful workers and got what I needed
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July 2023 by Kyle Rattay (Chopper)
Great people to work with!
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July 2023 by Mike Dennis
Arturo is the man. Came in on his day off cause someone called in sick 30 min before open. He's a pro and makes this place tick.
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May 2023 by Kay Fischer
Very helpful finding paint chips for me!
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February 2023 by Mary B.
Horrible service! After driving a 40 min round trip to this store I sat out front on a call for about 20 min. No one was in the store at all. I went in to order my match paint and Mike said he couldn't get it back to me until the next day because he had 7 matches ahead of me. I called around 11:30 the next day to see if they were ready as I was going to be in the area. Mike told me no and it would be another 1-2 hours. I expressed to him that I would be near the store with my parents so if he could please get to it and give me a call as soon as it is ready it would save me another trip back over to the area. NOPE!! I finally got a call at 3:15 that my paint was finally ready and now I could not make it back over there again to get it that day. Also, there was a sale going on and because Mike could not sell it to me on that day he said I would still get the sale price. When we got there the next day someone else was working. There was no note with the paint to give me the sale price, however, the guy that was there was super nice and honored the sale price. Many people need paint right away if they are painting and run out. I have never heard of a paint store taking almost 24 hours to get your paint ready and I have remodeled and painted many homes and have never come across this kind of service. Very disappointing.
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January 2023 by Berlin Bahan
These store's workers are fantastic! To help me get the product I wanted and have it delivered to a store closer to my house in particular, Brie went above and above. I was promptly called to let me know when the delivery was delayed as well. Excellent service all around—responsive, competent, and clear communication. Many thanks.
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November 2022 by Nancy Kacey
Love this store. Nice selection of colors, paint, and supplies. I've always received excellent help from the employees. Never had to wait in line. This is my go-to paint store.
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November 2022 by David Parsons
I bought a pin lock extension pole 2 years ago I use every day for pest control. It still works better than any pole I've ever used. Best $35 I've ever spent
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November 2022 by Jerusha Sandhu
Staff couldn’t be bothered to say hello let alone help. Stood in line 15 minutes and he never even looked up from his desk. Went to Lowe’s.
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July 2022 by Brian Kasper
I had purchased paint from this store on 7/15/22, was doing touch up work on stucco, etc.. I provided all information & stated that the previous paint was eggshell, I’m at fault for not checking the can before using, as it matched when being applied, but they gave me a latex satin & the differences are now highly noticeable. I have used this company dozen of times & never had these types of conflicts, very frustrating as now I have to either buy the correct paint & redo the previous work, or redo the entire house now.
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July 2022 by Roger Smith
The staff has been more than helpful. Every time I’m in the rocklin location I leave impressed. They don’t run out of paint and always work to match colors. And you can borrow the color deck. As a property manager I have shifted all my business to SW.
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March 2022 by Dave V.
Great paints! Great service! Decent price. Love the extensive color choices. We found ours and we're painting the house right away.
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February 2022 by Rick Pendergrass
William was awesome. Very knowledgeable and called another store to see if a product was in stock. I will return.
