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November 2023 by Vicki Ellefson
Mike was very pleasant to work with. Very knowledgeable and didn’t hesitate to explain anything I asked him about the repairs. Tire lug replacement (stripped by another company when rotating tires); timing belt replacement and a few other items
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November 2023 by Sydney Minnick
After having multiple issues with the dealership Jack Dane was recommended by our neighbor. Excellent experience from beginning to end. Clear communication and explanations of any work being completed. Mike is outstanding.Services: General repairs & maintenance
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November 2023 by Brice Beck
Great shop. Very efficient and friendly. I Definitely felt I could trust their work and recommendations.
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November 2023 by Vlade Kljajin
Great service for my Toyota. Not trying to sell unnecessary services or parts like some shops do. They will educate you on when certain services are needed. I wish I could take my other German car to this shop.
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September 2023 by Sabrina Cruz
Today was my first time coming here, and I was extremely impressed with their service! They were very welcoming and detail oriented. I loved receiving the updates with pictures of how my car was doing. I would definitely come back!Service: Engine repair
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September 2023 by Jim Heilborn
I had what could have been a electrical problem with my van. Mike got me in right away and they checked it thoroughly. Luckily, it was just the battery. I have used them whenever I needed service. Very dependable.Service: Electrical repair
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August 2023 by Brooke D.
Everyone there had amazing customer service! Super easy as well had my car towed in and everything else was over email! They pictures of their assessments and made great recommendations! They didn't overcharge and gave me options of which of their recommendations I wanted to go through with at this time and which ones I didn't which was perfect I didnt feel pressured to get more than I needed at this moment done. Also I was very much so aware that I had a screw missing from my license plate which made it crooked and they put a screw in it for me! Super thoughtful gesture they didn't even mention they did! I am definitely coming back for the rest of the things I still need to get done on my car as well as anything else in the future.
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August 2023 by Oscar Sanchez
I am definitely So Satisfied The Experience here was great I would definitely recommend to anybody looking for a good auto shop Mike is one of the most sincerest friendliest auto technician and Master Mechanic I know he's very sincere with everything that he speaks about down to the Core and doesn't cut corners thank you Mike I appreciate you so much you I will definitely be coming back hey maby a little discount for customer's that come back wouldn't be bad . ?
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July 2023 by Jerry Stotler
Brought my car in for a check engine light issue.Michael the service writer was very nice and explained white steps that was needed to fix my car .unfortunately for the cost of repairs I decided to refuse the repairs and will have to replace my vehicle.thank you Michael and the rest of the team .I will definitely return for future repairs .
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July 2023 by TRW Watson
Mike at the Rocklin shop has been great to work with over the past year -- he was able to step up and diagnose/fix issues on our 2005 Dodge Minivan when the weasel dealers won't touch anything older than 10 years. If he can't get a new part, he knows who sells used ones. Highly recommend for anyone with vehicles "out of warranty."Services: Auto engine diagnostic
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July 2023 by Matthew Silvas
They squeezed me in for a quick appointment. Identified a couple extra issues that the car absolutely had. Got it all fixed up and some before the day was over. Insane turn around time.Appreciate you all!
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May 2023 by Bonnie Johnson
Ed was extremely professional and friendly. I told him I'd just purchased a 20-year-old Camry and he did a thorough inspection on top of addressing the concerns that I had. He took the time to explain and didn't recommend repairs I didn't need immediately.The work was done right away and the car was finished hours before I expected it to beI will absolutely recommend Jack Dane Auto Service to anyone needing auto service or repairs.Services: Air & cabin filter replacement
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April 2023 by Jennie Crunk
I was visiting in Rocklin from Colfax for my granddaughter’s birthday party. It was close to 10 PM when we were going to head for home and I want to turn on the car and there was no power at all. I thought the battery died. I was trying to call through my insurance company to get a tow and whatever was needed but they had me on hold for a long time while they were helping somebody else! I decided to leave with other family members and came back on Monday! We decided to have it towed to a mechanic in Rocklin. They gave us three names of places, and I chose Jack Dane Auto Service in Rocklin. They just seemed like the best choice.I am glad I chose them because they were very kind and very helpful! I asked them what could be wrong with my car because we had the battery checked by Napa and they said nothing was wrong with it! They said we will definitely have to check it out because there’s a lot of different things that it could be! The shop was very tidy and very clean, and they were so kind it just seemed like I could really trust them! So that was pretty late in the afternoon and they told us they would check it all out and get back to us!So we went home and they called the next day letting me know what the problem was. It was the starter motor! They also sent me a list of other things that they checked out and could use attention, and they gave me pricing on everything also! And a lot of the things that they suggested they sent pictures they had taken to show me also, what was wrong. I had no idea my car needed all that attention. A couple things they had said had come to my attention in the past, but they said it could wait. It doesn’t surprise me because it is 22 years old but no one has ever told me that all those things needed attention! So I couldn’t afford to get everything done right away, but chose a few things! And they did quite a few things at no charge, even installing some new windshield wipers I had!So I was able to Google the prices they said and see if they were in a good price range& they were! I was totally happy And satisfied with everything they did! I think they are very honest, and I have been to a couple places in the past that we’re not so honest!I would recommend them to anyone who needs auto service! Especially women because most of the time women do not know very much about cars! And I thought it was great that they sent me pictures on the problems of some of them! And I could tell that those problems have been like that for quite a while!So if you would like to be treated like a valued customer and to feel that you can trust those repairing your vehicles, Jack Dane is the place to go! I live about 35 miles away and I will probably go to them for more repairs instead of where I used to!A satisfied customer,Jennie C.Services: General repairs & maintenance
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March 2023 by Karyn Fox
Thank you Jack Dane Auto Service of Rocklin for your professional and prompt service. After hearing a loud pop and losing brake pressure, I took my diesel truck to Jack Dane Auto Service, as they were recommended as one of the best mechanics in the Rocklin area. Mike greeted me in the office indicating it could take a couple of days. Mike also took the time to talk to me about other issues with my truck. The mechanics diagnosed the problem and were able to complete the repairs the following day.I appreciate their courtesy and professional demeanor and would not hesitate to bring my diesel truck back for maintenance.I certainly recommend Jack Dane Auto Service for honest and professional service.Services: Auto brake repair
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March 2023 by Jackie Cartier
The service was a diagnostic for parasitic draw on my 2013 Dodge Ram 1500. They are very methodical and eliminated items functioning properly. I will be bringing my truck back for additional diagnostics as this service requires equipment and professional expertise.I selected this company over a dealer shop. They are very friendly and knowledgeable.
