“I am speechless. I have never had such amazing service ever. I walked in just for a quote because I did not have enough money for 2 new tires. I needed to budget my financial situation first to plan a date to come back. I left with 2 new tires plus new windshield wipers. I am so great full for this place. This will be my #1 place to go now. Cyprian was the best. Thank you so much for your help.”
“Every time we have had an issue with our Chevy Tahoe, Bobby and the crew have diagnosed it very quickly and have always delivered it back before the set time frame for repair they have given us. The staff goes above and beyond and they have the best customer service. It is really hard to find a good mechanic and I couldn’t recommend Rocklin Automotive more.”
“I didn't know that places like this even existed anymore. Made an appointment online to get the tires rotated on my travel trailer and it was an absolutely delightful, quick, and easy experience from beginning to end.
Nothing fancy about rotating tires, but every. last. person. I. Spoke. To. at this store was just about the nicest most helpful person I've ever encounted at a tire store in the last two decades. They told me to back my trailer into one of the bays and when I chuckled that "there's no way that's going to happen without me hitting something!" another employee nearby offered to back my trailer in (and did!). Got the tires rotated in no time flat, took the time to explain to me what they did, how the tires looked, and pointed out that at some point I'd probably want to change the valve stems to metal instead of rubber since I have TPMS stem caps.
No hard push no the upsell, no trying to sell me stuff I didn't need, just pleasant, super competent folks all around, and damn if that didn't just make my day.
Highly recommend!”
“Eric took great care of me…I needed help with two forklift tires. Came here less than an hour before closing and Eric took the time to get me taken care of tonight. Incredible customer service. Treated me like I was their number one customer and only customer (even though they were busy). Thank you so much!”
“What a Stellar Experience with Pam at Goodyear Tire: Where Customer Care Reigns Supreme
I cannot speak highly enough of the exceptional service I have consistently received from Pam at Goodyear Tire in the last two years. As a loyal customer, both for my personal and work patrol cars, I have come to rely on Pam's expertise, professionalism, and unwavering dedication to ensuring that every visit leaves me feeling valued and well taken care of.
When I entered the establishment, Pam greeted me with a warm smile and genuine interest in how she could assist me. Her attention to detail and personalized approach make me feel like a VIP customer every time. Whether it's a routine maintenance check or a more complex repair job, Pam goes above and beyond to ensure that my vehicles are in top-notch condition.
What truly sets Pam apart is her ability to make me feel important and respected as a customer. She takes the time to listen to my concerns, thoroughly explains the recommended services, and always provides transparent pricing details. I never feel rushed or overlooked during my interactions with her, which speaks volumes about her commitment to customer satisfaction.
Pam's professionalism and expertise shine through in every interaction, making me confident that my vehicles are in capable hands. Her dedication to excellence and genuine care for her customers set a standard of service that is truly unparalleled. Thanks to Pam, I can trust that my vehicles are well-maintained and safe
In conclusion, Pam at Goodyear Tire has consistently gone above and beyond to ensure that my experience as a customer is nothing short of exceptional. Her personalized approach, attention to detail, and commitment to customer satisfaction make her an invaluable asset to the team. I wholeheartedly recommend Pam to anyone needing automotive services, as she embodies the essence of outstanding customer care. Thank you, Pam, for always prioritizing me and your unwavering dedication to excellence!”
“The guys at this Pep Boys were so awesome and informative. The one up front let me know everything I need to do for my car. Thank you!! I’ll definitely be back.”
“I can't say enough good things about this place. I recently took my 2017 EZGO RXV to Electric Motorsports for service. I met Cody in the service department. He was the most honest reliable service guy I have ever met. He gave me the upfront cost on what I wanted with my cart, provided me with exceptional service and value. He never tried to sell me something I didn't want or need. He was just a straight shooter which I what I look for wherever I go. You don't see that anymore in businesses. I was very satisfied with how my service and requested upgrades went. I highly recommend taking your cart for service here if you want the job done right. The cost was very reasonable. I will definitely be taking my cart back here for service. Thank you again Cody!”