T.J. Maxx offers a unique shopping experience with a wide selection of high-quality, brand name and designer fashions at great prices. Customers appreciate the variety of items available, especially in categories like hair products and clothing. Many frequent visitors enjoy the clean and well-organized layout of the store, making it easy to browse. However, there are concerns about customer service, particularly regarding the availability of sales help on the floor. Some shoppers have reported difficulty in finding assistance, with signage for help being misleading or absent. Despite these challenges, certain employees, like Kallie and Lisa, have received praise for their exceptional customer service, going above and beyond to assist customers. Overall, while T.J. Maxx is a popular destination for value shoppers, there is room for improvement in customer service to enhance the shopping experience.
Beautiful store, good verity of closets. Friendly staff.
June 2025
I am always so delighted and pleasantly surprised by the variety of things I can find at T.J.Maxx . It’s my “go to” place for birthday gifts for the family. The quality of the items is great and the prices are even better! Lots of name brands, too!
March 2025
You can always find quality things at a reasonable price
