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April 2024 by Layla G.
the lady left the register unattended and was mean to me on multiple occasions including when i just asked for a sample. she also made a group of kids clean their own table and just pointed didnt even ask . i have also found hair in my yogurt while she was working and she couldn't have cared less. she does not care about her customers whatsoever and she never is in a good mood very bad experience everytime i go
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February 2024 by Daniella Eller
Been coming here for about 10 years and every time their yogurt IS SO GOOD. They have a lot of flavors and toppings and the store is never too crowded. The owner and employees are friendly and helpful! This yogurt is the best in the area a DEFINITE must try!!! Love ya tops :)
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September 2023 by Melanie I.
Expensive but good. Wish they had more low sugar options. They have a nice outdoor area to sit and eat
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August 2023 by Daisy Flowers
BEST froyo ever but needs DoorDash cause I’m antisocial
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June 2023 by Emily A.
This place used to be good. The last few times my family and I have gone we have been very disappointed. Not sure if there is new management or what. But it is not as good as it used to be. The old manger seemed to care about the business and was very sweet and outgoing to her customers, but the employee or manger that we have seen lately is not very kind and short with you. The yogurt did not taste very well. I got vanilla and it tasted fruity. Wondering if they don't clean the machines as well as they should and I was tasting old yogurt. The toppings were also very stale. For all of these issues, it was very expensive. 3 yogurts for 21 dollars and we did not go over the top with toppings. We are disappointed as we are walking distance and it's very convenient but we will not be returning as there are too many negatives with this place. What a shame it's gone down hill :( I hope to hear of improvements in the near future
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May 2023 by Lynda Rose
Went in today at 8:30pm and the young lady was on the phone on speaker. Numerous flavors were out. The toppings were sparse. Definitely, not up to the standards that they used to have.
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May 2023 by Rebecca M.
HORRIBLE EXPERIENCE . Incompetent worker! Lady mopped and left the floor soaked and didn't put a wet floor sign, my nephew slipped and fell hard. When we said hey your floor a little too wet and she said "WELL I JUST MOPPED" but no wet floor sign was put out. Clearly she didn't care about customer service either, left register unattended and her friends must've visited and she went out and sat and ate with them them and chopped it up instead of ringing us up!
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May 2023 by S P.
Not overly impressed. Brought my daughter here and paid over $13 for her yogurt with toppings. I just don't think frozen yogurt should be this expensive. Atmosphere was just ok.
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April 2023 by Rachelle P.
After trying a sample of the Sweet Coconut(Non Fat) Froyo I was hooked and knew exactly which flavor I wanted!! It taste like fresh coconut! I then proceeded to of course load my bowl to the brim with their amazing toppings! Did I mention they have color changing spoons? As soon as it hit the frozen yogurt, it magically changed from yellow to orange, which matched my bowl perfectly!I would highly recommend this location that opened 14 years ago! They are known to have the largest amount of high quality froyo flavors and toppings in the greater Sacramento area! And I also noticed they focus on healthier options since all of their froyo flavors were either non-fat, low fat, sugar free or non-dairy! We'll definitely looking forward to returning to try more flavors! SYOY!
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March 2023 by Ariyana S.
Last night I went with my partner and a friend to tops around 9:45 pm. We walked in and there was a boy behind the counter on his phone. We started out by tasting the yogurt and picking the flavors. Noticeably there was a huge pile of chocolate yogurt on the tray below it prior to us tasting anything. He came and frustratedly cleaned it up. As we were going to go get toppings there were no spoons in the toppings trays. No problem, I walked over to the counter to get a regular spoon and asked if I could use it to get one topping from the tray. He responded with "Im preclosing but yeah you can" according to their website they don't close until 11 pm, but whatever I'm sure he closes early all the time. As he was ringing us up he proceeds to ask the people I am with their age and stated that only kids leave a mess when getting yogurt. He said that we were childish for wasting that much of the chocolate yogurt, my partner said that's fine that you think that but it was here before we got here. You can check the cameras. He continued to berate us and accuse us. We paid, we left, and will not be coming back.
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March 2023 by Mark Pimentel
Good yogurt. Poor service.We were there to get the kids a treat and the woman working there was rambling on her phone the entire time. There was garbage on the tables and floor, she didn’t stop her phone call when we paid, and she kept on talking loudly with the phone on speaker while we were there.Not a good look for the store.
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February 2023 by Amy Clark
Excellent location for nice goods. There are always fascinating and new flavors. Try the yogurt with cotton candy. Yummy.
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October 2022 by Mr Frank Y.
I had to review this place because it was so amazing. Not only does their no sugar added actually taste like real ice cream the guy (I assume the owner) was a joy to speak with. He didn't sit and monitor your every move and you can even have a sample before you pick your flavor. The place was clean, inviting and the owner (I hope I correct on that!) was friendly and worth having a conversation with. They have a flavor style for all people (no sugar added, non dairy/vegan) non fat and low fat, a fruit flavor and vanilla and chocolate (I love those staple flavors but I only get them with fat. Non fat is not my favorite so I didn't try the two). I would definitely suggest this place and wish they had a huge following. They deserve it for sure.
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October 2022 by Jeff C.
I've been coming to Tops since it first opened in this location. It's always been a great place. Many great and numerous selections. On this visit (Sept 2022) the yogurt could have been more frozen as it was pretty thin (for lack of another word) and starting to melt in the bottom of the cup. Usually the yogurt is thicker and without any gast melting where it looks like a little milk in your cup. I know that on very hot days this is just a problem with all frozen yogurt and ice cream places but it wasn't particularly hot that day. And the price seems to have really climbed of late. Yogurt shops have steadily raised their prices on consumers but Tops is definitely on the higher end of that spectrum. I believe every froyo place I've been to posts their prices, usually by the weight, e.g. 45 cents per ounce, but I didn't see a price and the higher cost may be why. Overall it's a great place to go and there aren't many choices in this area.
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September 2022 by Debbie G.
First time there. We were the only customers in the store at the time. 2 of the yogurts were liquid when we added to our cups- then afterwards the woman working said oh they will be ready in 20 minutes. Disappointed she just didn't say that to us initially. I probably will not go back. Recommend telling customers as they are deciding which flavors to pick- the yogurts flavors that are not ready yet.
