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January 2024 by Alex Vasyakin
Great service. Walked in and out within a few minutes.
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December 2023 by Kea Adams Ouch
Quick visit.
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November 2023 by Joshua Gonzales
Employee that helped me was awesome very Knowledgeable and assisted me so quick I was only in the building not even 60 seconds and DONE. LOVE THIS LOCATION
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September 2023 by Andrew Haynberg
I'm trying to get in contact with someone at the Rocklin CA facility. I need the InfoNotice Number to redirect a package but I'm the send and apparently the InfoNotice Number is only physical left at the attempted delivery address. I'm not talking over Facebook or Twitter. Please there has to be an email or phone number of someone at the shipping facility.
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June 2023 by David Nolen
They made dropping off our cases of product for Amazon simple and helpful
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April 2023 by Victor Valentine
I live in an apartment complex in Roseville and for the last 2 months I have had deliveries marked delivered but not on my doorstep, had 2 different companies refund full order one even sent replacement at no charge. On a 3rd order I asked the driver in the parking lot he said he dropped 3 packages in the office. 2of which were the refunded and replaced items. Before this driver I never had a problem with ups the lady delivery driver before him always delivered to my doorstep. When she disappeared and the new guy appeared all deliveries not delivered. On my most recent package I went to the office to let them know I had a package coming but for some reason that day no employee in office and 2 hours later ups tracking say problem with label new delivery date to be on Monday when there was someone in the office and he dropped my package there after the manager asked him not to. Checked my label on that order no problem with original label. March 31 had a package supposed to be delivered to my doorstep. No driver takes to a post office parcel for 2 coffee cups I will not complete an online purchase when ups is involved. This is a local problem I don't know how to get this resolved but I am sure this guy is messing up business from people in my complex who purchase online with ups involvement. This guy Is bringing you down.They have taken care of my issues.
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March 2023 by Anna Kozyk
They keep delivering shipments to the wrong address. Sick and tired of them!
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January 2023 by Kayla G.
My package of my dogs remains, sent from Koefran, has been held up since 12/03/22 "processing at facility" in Rocklin. Is it legal to send animal remains via UPS as an employee told me only USPS can do this?? Where do misplaced packages like this go?? I'd really like my dogs remains that I paid for Rocklin!!!!!
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January 2023 by Monti Anderson
I just got finished with my orientation this morning. October 5th, 2022. I'm gonna love this place. Nowhere to go but UPS! ?
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December 2022 by Corie P.
If you like to have the contents of your packages stolen before delivery then this is a great UPS. I have had not just one but two packages that were delivered and were cut open with no product inside. I noticed and tried to call after the delivery staff and they ran down my driveway. When given the choice on delivery I will choose USPS which says a lot or FedEx.
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October 2022 by Jw White
UPS delivered a glass shower door and placed it up against the garage door. My wife got into the car opened the garage door and the shower door fell on our car. Luckily the car was ok and the glass shower door did not break. What was the driver thinking? He could of caused a lot of damage.
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October 2022 by 0Xsummer and the foxX0
I just got finished with my orientation this morning. October 5th, 2022. I'm gonna love this place. Nowhere to go but UPS! ?
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October 2022 by D R
Drivers can’t read a map. Keep saying my address is missing a suite number as if it’s a business office. Days and days of dealing with customer service and I still don’t have my package. All because an incompetent driver can’t read a map.
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October 2022 by Agnotology
How did UPS become one of America's biggest shipping companies while having the worst customer service & non existent taking info? I know the package left Fort Worth, TX 5 days ago but it's not "Tracking" if there are no updates. It's a "Notice of departure". Will the only other update be when it's sitting on my doorstep?I don't think "Tracking" means what UPS think it means. DO BETTER ups!
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October 2022 by C A.
Tyler Kessel rocks. He went out of his way to bring us boxes twice that were delivered to the wrong address by another driver. I know he doesn't really have time to do things like that so We want to thank him very very much !!~The team at Whitney Ranch Apts.
