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November 2023 by Destiny F.
I've been going to this specific branch for the past few years and I have always received the best service. The employees here are always professional and friendly. Faye is always in the best mood and the gentleman with the mustache (I can't remember his name) really enlightens the atmosphere on a daily basis. I highly recommend this branch specifically for the tellers. 11/10 rating!
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November 2023 by Cal M.
Beware! Once again WFB proves that they care NOTHING about customers or customer service. 1. $7 fee to cash your own check.... Even if its a $40 check to a 7 yr old trying to learn about economics/work/taxes etc... 2. $3 fee to use the atm, but don't you dare think you will get the denominations you requested... and don't bother going into the branch... 3. Although tellers and the desk workers are polite, they are WORTHLESS without you swiping an ATM card... they are paralyzed without an account to track your movements and give them options in drag down screens... Not one time have I been in this branch and been able to get help with my product, questions, or even requests..... Sometimes, you are a customer w/o an ATM!!!! (Mortgages, investments, credit cards, etc) 4. I was charged a fee, which I paid (and was accepted) for a service... that makes me a customer! When you aren't able to do said svc, refund the fee!!!! 5. Placing a hold on payroll drawn in WFB, and this branch!!!! 6. Finally, forcing me to buy their insurance and use their impounds in mortgage services.... But then NOT paying the property taxes or premiums to my insurance co?!?!? I incurred late fees on the taxes, but was told it is my responsibility to pay the taxes... even though WFB has the impounds (fully funded btw)....
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February 2023 by Lindsay D.
Even though we live 2 minutes driving distance away, we will never be going back to this branch. Besides the employees being rude and unprofessional, the bank is not open typical business hours. And you can forget it if you need any assistance from the branch manager. She's only at the bank 2 days a week and if you need to meet with her, you can only make an appointment online.
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February 2021 by Tim C.
This wells fargo is amazing! The staff is friendly and helpful.
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June 2020 by Matt D.
Manager was super rude even after I told her of my health issues the rudest thing to ever happen she lucky I'm not as rude as her . Sick of these banks forgetting who makes you the customer