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June 2025 by Jess Bart-Williams
They've upgraded their system to remember my email address so I don't have to keep entering it every single transaction. So happy..
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May 2025 by Randy Singh
Their employees are so stupid online when I check my package it says attempted to deliver but nobody came to my address nobody came to knock on my door no stickers they have very lazy employees
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August 2023 by Shiela Reeve
I have been waiting for a package that didn't came, I thought the merchant was a scam so I started contacting them and asked for the tracking list, when they showed me I found out the package was already delivered in my mailbox, but where was it? I got some other mails and package that day but the one I am expecting wasn't there. Filed a case they called me one time only and said they will call back again but nothing happened anymore. I was thinking their mailman put it in the wrong mailbox. Why did I say that? Two of my neighbors came by and drop my mails because it was mixed with theirs! Good job Rodeo postal office! Now it's bye bye to my package and no justice was served!
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May 2023 by glendy gomez
I went to inquire about passport renewal today and the Postal Clerk her name is Purita if I heard it right.... very is very nice, she quickly help me right away, took my pictures right then and there and in no time my passport renewal application is done.
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April 2023 by ayanna Copeland
Never had a problem always helpful great attitudes always welcoming and fast
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August 2022 by Kasper Taylor
So my package is delivered to my mail box right? Nope! I open the mail box to find a key I open the box with the key. And it’s not my package, I drive to usps they said they can’t do anything about it. So now I’m missing a package and they can’t do anything about it 200$ down the drain
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July 2022 by Leozoe Panga
miss mary lou is the best she helped us when we were very confused and she helped us with the form as well and explained what we needed to do
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July 2022 by Gabrielle Bocanegra
Miss Mary Lou made sure we got everything we need for our passport appointment. She assisted us and she's very helpful.
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July 2022 by Deez
So my package is delivered to my mail box right? Nope! I open the mail box to find a key I open the box with the key. And it’s not my package, I drive to usps they said they can’t do anything about it. So now I’m missing a package and they can’t do anything about it 200$ down the drain
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May 2022 by Alfred J.
Lousy service also bad customer service untrained 204b supervisor are not suppose to be doing carrier work breaking contracts rules. Very disappointed. They promise to bring my package out. Never came or call. Great!$%%&, service!@@@###$%%^.
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May 2022 by Asif Khan
We waited a month for our passport appointment and when we went in they had technical difficulties so they told us to go to Hercules where we found out they don’t do passports and told us to go to Pinole where they told us that since the appointment is for Rodeo they can’t accommodate us. Very poor service as always. USPS should be ashamed for being so disorganized.
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March 2022 by Breanna T.
Just recently sent something to my friend that lives in Hawaii. Went to the wrong address. CRAP ! Don't know what he post office over there did. But it came back butchered. I'll find the photos and update it to my review. Moral of the story Hawaii's post office tore it up delivered it to the wrong place and sent it back a month later. This post office here was very caring to what just happened and took my number down to update me on my package. Very helpful. He wasn't very nice the first few times but I guess I grew on him , LOL. Thanks for reading hope this helps !
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November 2021 by Brianna G.
This post office is the worst! They mess up my mail consistently! I have been dealing with delivery issues for almost 3 years now. My packages get stolen yet the carrier still delivers and leaves them on the door. It has already been disclosed and understood by other carriers the entire complex has issues with packages being stolen. I have filed claims one still no resolution to the point this recent one I see no point. I requested NO PACKAGES to be left on my door and held yet they are still get delivered and sometimes stolen. Then the carrier started delivering to the box stuffing it then claiming my packages are stolen from my box when she is stuffing my box, where it's possibly popping open. Then recently Sandeep interfered to help which has only made it WORSE! He told her HOLD all packages and she continued to deliver. Then came and let them know and stopped delivering my mail completely when was only to hold packages and just yesterday back leaving packages on my door. When I ask to hold the mail they deliver,when I want my mail they hold it. They are a little incompetent over there.The clerk Julian is help when he wants to be. If he isn't busy flirting with the customers, busy on the phone running his mouth or watching movies then he can be of some assistance. The clerk gets too comfortable with his customers as I've experienced it one too many times and have let him know about his inappropriate behavior. The last visit he was yelling at me for speaking to another customer about my delivery issues which, I too am having. We were having a discussion prior to him coming up front and he tried to repremand/scold me as if I was his child for telling the customer good luck& would be a challenge getting their delivery issue fixed since I'm currently still trying to have mines resolved..I responded yelling back trying to remind him I'm still a customer no matter how often I come in or how comfortable he is at his job since he pointed out he does what he wants and can't lose his job when I reminded him this is still his job and I am still a customer. The staff lack customer service and professionalism and any sense of care when it comes to individuals mail.This location needs major improvement with staff, customer service, proper delivery, and professionalism. I'm still dealing with delivery issues due to this location.
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October 2021 by Jessica Toth-Zegri
We made an appointment for passports. Very helpful Staff.
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September 2021 by Jaiyah-Shalon Gordon
The customer service there is terrible. I came in to drop off a package and the staff already had attitudes. Wouldn’t recommend coming there if you like rude people.
