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March 2024 by Low Down
Liked B-of-A Rohnert Park.They have Three (3) walk-up ATMs too.Nobody gets robbed here,cuz there are cameras & cops everywhere.
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December 2023 by Michael Lyons Jr.
Terrible service and always under staffed
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October 2023 by Empty Lost
Awful place they had one hour left on the clock and they told me to go to a different branch . Very rude . I don't advise anyone to give them any business . I gave them one star because I had to in order to give reviews...
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October 2023 by Regina Gonzalez
Awful place they had one hour left on the clock and they told me to go to a different branch . Very rude . I don't advise anyone to give them any business . I gave them one star because I had to in order to give reviews...
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August 2023 by Chirag Gajjar
Worst bank branch I ever visited. I have bank accounts with many other banks, but BofA used to be my preferred bank. Not any more. I am glad that there are so many other banks nearby, I don’t have to visit this branch any more.
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August 2023 by Nick O.
pressdemocrat.com/articl….Wow my fiancé used it and they didn't post or say anything. Oh why, because the branch manager didn't want to make customers worried. Isn't it more worrisome for you to be dishonest and not tell the customers.
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May 2023 by Kellie Carneghi
This was the bank I was using for 10+ years however I did not marry and the woman there Rosa is rude to white customers. I also am only a USA citizen from California and have never been outside of my state of California. I have been refusing the rude temper and unwanted holds that this bank is issued a warning. I also did not publicly humiliate myself like Rosa doe whew er she has a chance to be white woman. Service is just not a fit for kat and her kind. I also can not forgive the bankers when they have refused me care. I am owed a "refund" and Kimberly Fred is unavailable to use my bank account for Jennifer is a thieve and is refusing to care my refund promised by the merchant who issued it. What kind of service leaves a guest unattended. I also was unavailable for housing due to this lack of care. I am unavailable to stay sheltered today because of women like Rosa and her need to belittle white women and their accounts being drawn by radical nonsense from Mario. There is a man Tylor who wants to fix his life from getting ruined from this post however he has a bad attitude when it comes to leaving guests customers clients alone when he needs to finish his job. How the phone went today was because of Taylor.
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March 2023 by Christoffer McDonald
This place is a joke. Managers care more about trying to get a loan then helping their tellers actually get their job done. Bank of america needs to start caring about the customers that come through the door.
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January 2023 by Jason Walsh
This is my bank it's great Estevan and Marc Cubo are great bankers very helpful.
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January 2023 by Paul Masuero
Two times now I’ve walked in and I’ve had to wait 20 to 25 minutes with two tellers only both times, horrible customer service
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November 2022 by David Gilliam
The rudess and disrespect ppl and service I've never in counter this profiling as they have no idea what they r doing have no clue or any type of common sense at all. So glad I'm done with this bank it's the worst ever and will never recommend this bank to my worst enemies they r lucky I'm not dropping the names of the ppl that were helping me but may later
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November 2022 by Mikki M.
Costumer service is not good. One of the teller is playing tossing at her chair and both of them are so loud. Very disrespectful to the clients. Unprofessional!
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July 2022 by Derec A.
They change the rules every time I go in there. Now you need to make an appointment to get an ATM card, which is ordered thru the app anyway. Such a waste of time. I would've dumped them years ago, but it's such a pain in the a** to switch banks. And it'll take a week to get the card. The DMV of banks. I'm sure they'll get bailed out again just like in '08.
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June 2022 by Private Email
The Branch Manager has never waived a fee nor will she ever, well Moriany that's the best way to not rerain clients. I'm grateful I don't run my regions like that. Were client focused and not going bother our clients for $8.00 when your a billion dollar company stealing from the small poor folks but hey if we all worked for BOFA we could also afford the gas prices.
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June 2022 by Brieona Cracker
It's nice to know that I made the right choice to never bank at BOFA again continues to be the right choice!The Rhonert Park Branch Manager Marleny keeps up w/BOFAs condescending and terse tone, I do appreciate the lesson on other options besides checks! Who nee there were other options, I pass that on to your client who wrote the check Marleny. If you need a good bank choose HSBC for foreign transactions/ Capital One for US and Exchange Bank for local they have been the best bet for me!
