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October 2023 by Cheyenne S.
This was my second time getting repairs done at Bowens and they're always so great. After getting overcharged for poor work at other shops Bowens is always my go to. They're able to quickly get me in, honest with quotes and what is absolutely necessary versus what I can hold off on for now if needed, work is done quickly and efficiently. I had my water pump replaced there last year, and just recently got my cam shaft sensor replaced. Car has been working perfectly and the staff it so nice! Even called a few days after to make sure I wasn't having any issues :)
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July 2023 by Barbara B.
I went to Bowen's Automotive for the first time last week after speaking to the secretary Desiree. She was so helpful, nice, and considerate. I scheduledan appointment. It was on time and great service. I highly recommend Bowen's
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July 2023 by Google user
Amazing customer service. Kat took such great care of us. Military family traveling cross country and needed an oil change. Clean, friendly, and quick. They will definitely be servicing all of our cars from now on!
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July 2023 by Todd S.
This shop is the best . I take my car here often when I have problems and they handle everything with care.
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July 2023 by Ashley Mcconaughey
Amazing customer service. Kat took such great care of us. Military family traveling cross country and needed an oil change. Clean, friendly, and quick. They will definitely be servicing all of our cars from now on!Service: Oil change
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May 2023 by Oxford#86
I just moved in the area. I drove cross country to get here. Well, I arrived here 04/15/23. So, on Monday 04/17/23 I called in the am to see about getting an oil change and tire rotation. Spoke with Desiree, who was able to schedule me to come in that afternoon. Very nice person.I got there and Travis was holding the fort down while Desiree. Very sincere and honest guy. I told him what I wanted done. Was able to wait for my car. Very knowledgeable and does not give you the feeling of being pushy and trying to get stuff done. He spends the time to look up the manufacturer’s maintenance recommendations on maintenance schedule. Price for an oil change and tire rotation were reasonable. The mechanic takes the car for a test ride before and after the service. I will go back again. Keep up the good work Travis & thank you!Services: Tire rotations
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March 2023 by Rick B.
I've been in search of a trustworthy, good mechanic in my area for quite a few years now, with no success. I decided to try Bowen's with a little bit of a gut instinct, that they may be a good shot for me to continue taking my business to. Unfortunately, I was wrong.I was having trouble with my early 2000s Mazda protégé. It would stall at a stoplight, however, if it was in neutral or in park, it wouldn't stall. I am no expert, however, I do know how cars work. I've worked on my own car for years. Unfortunately, I am currently disabled and I don't have any tools or a garage or an area to work on my car at all. I did hook up, a code reader to my car because the check engine light was coming on. The reader said that the car was running lean so I checked do usual suspects, I checked to see if there were any holes in the air intake, and that the air intake was sealed. I ran a fuel injector cleaner through the fuel, in case, the injectors weren't atomizing properly. I cleaned the mass airflow sensor. Unfortunately, I had no idea what was causing the problem that was continuing to happen no matter what I did. I suspected a sensor, but I had no idea which one or where it was located. So, I bit the bullet and took my car to a mechanic. I was very descriptive as to what I had done and what I had checked. When the mechanic called me to tell me what was wrong with my car, I was informed that the engine mounts were worn, and that this was causing the engine to move enough to crack or pull out the air intake. Well, this is a completely and utterly ridiculous statement. There's no way that unless it was completely uncoupled from the chassis of the car, that an engine would move enough to crack or pull any hoses, loose or out. The other problem, was that there was, in fact, a sensor that had gone bad, and supposedly a cracked air intake. I checked the air intake myself, I did not see any cracks, however, it's a possibility I missed something. I will give them the benefit of the doubt on that one. But saying that the motor mounts are causing the engine to move enough to cause any damage to the hoses or air intake is so Inane and insulting to my intelligence. I don't doubt the motor mounts are worn, it's a very old car, that's not going to cause the damage that was making my car stall. I believe it was just a sensor, but again I could've missed a crack in the air intake. The cost difference between the actual fix, and the fix to replace all of the motor mounts was over $1000. The sensor and Air intake did end up costing me almost $700. Which I believe, for the amount of work done, and the cost of the items, was still too much. When I was originally confronted with the $1700 quote, I, somewhat challenged what the mechanic was saying, and told him what I had looked at before I decided that a professional should look at my car. The response that I got was something about me not knowing, but checking Google, and then the mechanic laughed. Not sure what that was all about or what he was actually trying to say. However the whole situation was very insulting. Since they already had my car, and I needed it to work, it's my only form of transportation, I went ahead and had them change the sensor and air intake tube.Unlike a lot of mechanics, they just tacked on the cost of fixing the car to the $170. It cost for them to even just look at the car, instead of deducting it from the total cost of fixing it. I have to say that once my trust is broken, I won't ever trust that company again. And I won't be taking my car back to them. I also suggest that if they are going to be that blatantly obvious about taking advantage of people's lack of knowledge about cars, that I would not take my car there if I was wanting somebody who was trustworthy. I also asked to see the air intake that they replaced, since I had never actually seen a crack in it, and was told that the mechanic wasn't there when I came to pick the car up and was shown nothing. Just really a poor experience a
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November 2022 by Colleen Decker
Travis and crew take care of my Jeep and my mom's Chevy. We trust them 100% with our vehicles and never worry we will be steered wrong. Haha but it's true. Thanks Bowen's!
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October 2022 by Pandoranet
I called and scheduled for them to look at my car and when I arrived on time, there was no one at the front desk. I continued to wait for 25 minutes as a guy mopped and occasionally looked up at me. Wasted my time
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July 2022 by Adriana M.
My friend's car had an engine knocking so we took it here, especially as a woman, I'm always nervous when going to any new auto shop just because you never know the integrity of the people... but Bowen's blew it out of the water! They were honest, helpful, and even had knowledge of the cars warranty for me to look into before he started work. I don't remember his name but the man who owns the shop truly gave me every option for my vehicles repair! I'm so appreciative and I will definitely be making a trip back next time I need any car repairs or even an oil change! If you're looking for an honest and knowledgeable mechanic, look no further than Bowen's!!
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April 2022 by Taylor G.
When you take your Beamer to another shop for an issue Bowen's didn't want to tap into (which is fine) but this other shop tells you that you really need an oil change... and you just got one a week ago 120$ later. THATS disappointing. And that my vacuum pump is leaking internally, rear brakes are in major replacing along with a brake fluid flush.... how was all this missed? My guess? I didn't even get an oil change, and a complete careless inspection....it's hard to trust auto shops these days Don't waste your money I feel ripped off for that oil change for sure....
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April 2022 by Austin K.
These guys are rude unknowledgable and csnt even fix cars. Sorry excuse for a auto shop.
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January 2022 by Bruce R.
Check engine light came in. They diagnosed and too bad couldn't fix. Referred me to another shop. They were quick and prompt.
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January 2022 by John Martinez
I contacted Bowen's with a suspension problem. They are very patient and did their best to get me back on the road. Unfortunately the problem I have is something the dealership has the tools to fix. I give them 4 stars because I did not have repairs done but overall I had a good experience.Service: Steering & suspension repair
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December 2021 by Heidi N.
I am so glad to have found this honest and trustworthy business. I brought my car into Bowen's for a second opinion since I had gone to Midas in Napa for an oil change and they told me I needed close to $2000 worth of work done; brakes, tires, power steering fluid change, etc. Bowen's checked everything out and none of that needed to be done. They did find a different problem that Midas didn't see, rodents chewed on some wires in the engine and Bowen's fixed that for less than $80. Thank you from the bottom of my heart, you have a new customer. Highly recommended!
