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January 2024 by Stephanie Cauthen
Store looks as though it's been looted. Shelves empty, floors unswept, not enough staff. Why be open???
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January 2024 by Betty Lambert
They are always out of everything.
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January 2024 by Blythe Spirit
Shop other stores online! Joann doesn’t care about the customer. The store is an absolute mess with bolts of fabrc thrown everywhere, fabric in wrong places, no bathroom, empty notion racks, etc.. And sale prices aren’t marked correctly so when you get to checkout thinking it’s one price and they charge more, too bad. They won’t/can’t make an adjustment even though it’s their fault, so you’re stuck with it. Not worth it!
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November 2023 by Mark Fitch
Nice people and lots of fabric!!
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November 2023 by Guitar Man
I love this store. The selections are great and the people are exceptional. They greet you when you walk in the door & are friendly & helpful.
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September 2023 by Ellison Torres
We love Joan's for our crochet needs we get all colors and sizes needed for our projects!
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August 2023 by Lexi Andrews
They closed at 7 instead of 9 and it ruined my whole day
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March 2023 by Marieli Marti
I wasted 1 hour of my time waiting for a simple receipt from my purchase, but after all the time I waited, I ended up without my receipt. There was no supervisor in the store to help out. Very disappointing ?
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February 2023 by Loretta Atkinson
Joann Fabrics is fantastic, I love getting crafts from them, and the employees are very curtious,and very helpful.
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February 2023 by Bev Bailey
Lots of different things here. Under staffed, unfortunately can't keep up with the inventory. Found what I needed so it was a good trip. I will go back again, I have been there many times.
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January 2023 by Omayra O.
This could be a great store but they are always short staffed. Even before the oandemic, it was difficult to find what you needed or to find someone to help you. This week I stopped by twice at different times during their published hours of operation but they were closed both times. There are no updated hours on the door of the store. I called the Santa Rosa location to see if they knew anything and they suggested that the RP location is having a hard time staffing themselves. In the future, I will just plan to go to the Santa Rosa location.
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January 2023 by Alexandria Rae
UPDATES: 7pm I was just stopped trying to go in and told at the door that they are closing now sorry, I asked what the actual hours are now please??; it's 10:00AM-7:00PM (6PM Sun). Why can't they update hours online or even put a sign up on site? I went ahead and made an hours edit suggestion to Google Maps.---Would normally give 5 stars as they almost always have what I need or I can find a substitute - BUT I have to be able to get into the store first. This has happened multiple times at this location but this last week especially, the randomly changing hours thing is driving me insane! Just last night I came by and found it closed 2 hrs early, with a sign on the door saying all this week close at 7pm. Okay, fine, so I run over here again today after work 6:30pm...CLOSED! Now the note has changed, closing at random times 3pm, 4pm, 6pm all week, and today's date has 4pm taped over the 6pm...what the hell?? Worrying if you will be actually open or not while trying to finish handmade gifts this year sucks!
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January 2023 by Maggie Lord
A little chaotic instore, but you can shop online & have it delivered for a small fee, or pick it up.I got great deals on all kinds of fleece!
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January 2023 by Loretta Geiser
.. Like and Love This Store .... They Got Some Beautiful Stuff ? There .... It's So Nice and Clean Too .... The People, who Works There Are Nice and Kind and Caring To Their Customers Too ? ..
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December 2022 by Cindy R.
I checked the web site for hours and drove to next town to visit store. When I got in store and began shopping, store employee rushed at me and politely told me that they were actually closed and and had stopped ringing up customers as they were short of help. As I left I spotted sheet of 8 x 11 paper on door showing their hours ending at 4pm but certainly not on web site.
