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October 2023 by Joe Hug
Great team of individuals
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April 2023 by Mary Burns
Staff is super helpful and friendly.
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December 2022 by Hahna K.
Staff was knowledgeable and very kind. I screwed up with the color and they were so helpful and understanding. Definitely will be coming back to this store!
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September 2022 by Margaret E.
Needed a stain to match my new flooring for a beam I am installing was told by multiple stores it could not be matched, took floor to Kelly Moore in Rohnert Park, Anthony Buentipo was amazing called the same day I dropped off floor sample and had us come in to show us stain he had created, his Customer Service was impeccable and he really cared...definitely would recommend stopping by and talking to Anthony about any paint needs!
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February 2022 by Marianne
Just had the best customer service from a young man named Dyak. He was extremely helpful and very friendly. I had a few questions and when he wasn’t sure about something, he went and asked his manager for advice.I buy all my paint from Kelly Moore and this is one of the reasons besides their quality paint. There’s nothing worse than a “know-it-all” who just BS’s their way around. Dyak made sure to get me the exact product I needed. Great job!
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October 2021 by Jason Flores
Management and staff are awesome
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August 2021 by Chuck Dougherty
Knowledgeable staff, good paint and supplies, and competitive prices.
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July 2021 by Mike Harrow
Got samples for a paint job
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April 2021 by holly w.
I would not recommend this store. First of all, they mixed up a stain instead of paint to match stain. I did not realize the problem until I got home (long drive). Drove back the next day, no one apologised for the mix up or took any responsibility for the error, did not offer any discount for my trouble. Customer service is non existent in this store. It was borderline rude. And to top it all off, the paint does not match and I will need to repaint!! Stay away from this place.
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January 2021 by M. Rhode
Helpful and friendly staff. Quick and efficient service.
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December 2020 by Ekane Branson
I think I just fell in love...or something. She's beautiful and smart and nice.
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December 2020 by Janis Tanner
They really are professional in their knowledge of paint and materials. Excellent customer service,!!
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November 2020 by Mike Brown
Pleasant and knowledgeable
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October 2020 by Janet Whittle
RUDE EMPLOYEE. Have gone here for years. Went in today to match the paint to my house with bucket of old paint (stock Sequoia Redwood) in hand. Tried to explain very nicely that the KM at Friedman's does not match, greyer sheen. Esperanza was talking past me very rudely through the whole conversation. Atrocious attitude from her, including the dried sample she gave back right away which did not seem to exactly match. She told me the formula had changed, too bad if it doesn't work, etc. I told her to stop being so condescending. She then turned and screamed for her manager, Colin. I called the store back an hour later for her name, and she answered. She reluctantly admitted she was the one who helped me. Asked for the manager and she said he'd left for the day (at 3 pm?) She asked what my problem was. Told her I would be contacting the regional KM office about her customer service tomorrow.Always liked the people there but will be going to Be njamin Moore (always professional) in south Petaluma from now on.
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October 2020 by Janet W.
Ridiculously RUDE custmer service from Esperanza today. Could not have been more unprofessional. Have used them for years and went in to match my house paint ( their color). Brought in my last can. She was rude and rushed from the start, and snotty. She said tough we don't use the same formula anymore (its 5 years old) Also $22 for a quart. Hope it looks passable.
