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September 2023 by Bob D.
very poor service and responsiveness. Never up front about time-frames. At one point we were completely forgotten
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July 2023 by Sarah O.
I cannot recommend SC Barns highly enough. This past February we unexpectedly adopted some pet cattle, but had nowhere for them to live. All our fencing was falling down and the poor things were stuck out in the one of the worst Winter storms to hit CA in 20 years, up to their knees in mud. We didn't just need a simple cow shed and some patching up here and there. We needed a whole new pasture and alley system, specialized grading and drainage work, custom gates, deer fencing around the garden...even an above ground pool deck and custom pool ramp for our senior dog. It's turned into a huge project with a lot of complex components requiring plenty of creative problem solving. Because I often don't know exactly how I want things until I see it, I also requested a few change orders. Each step of the way, Michaela and Josh have made it clear they are always happy to go the extra mile to get everything right. Mario, Chris and crew put in long hours, sometimes in pouring rain and hot weather. They were always patient, and always arrived each day with a smile. The quality of their work is high. The pasture system is working great. Our cattle love their shed. Our dog loves the pool. Everyone is safe and sound with solid fencing. The property looks fantastic. Love these guys and will be hiring them again.
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August 2022 by P F.
SC Barns had product I needed and I sent an employee with a check to pick it up. When it arrived at the site the product was below standard quality and I wasn't pleased. After explaining this on the phone to manager Rachel, the resolution was as excellent as it could have been. Even though I had picked up the product and did not pay for delivery, SC Barns delivery driver came to my house with a check for the full amount I had paid and picked the order up.I though that was great service. Then it got better. Rachel looked around and found the product I needed at a competitor. Then she called me to tell me where I could get it. Way above what I had the right to expect. I recommend SC Barns and plan to use them again later. Thank you Rachel.
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March 2022 by Jeanette M.
I have been doing business with SC Barns for a few years. They have always been professional and they know what their doing from buildings to fencing. They just finished with over two thousand feet of fencing in record breaking time! Great crew. Hard working. They even put up with my dogs which is over and above their job description. And a last but NOT least the awesome gals in the office! See ya soon!
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August 2021 by Rebecca B.
Incredible service and attention to detail. They helped me built the deck of my dreams. The Team of Michala and Crew ( sorry that I can not remember all their names) were amazing. From first idea to design and picking the perfect product for my dreams and of course short of installation they were by my side each step of the way. You all are the best THANK YOU.
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July 2021 by Brian M.
Want a fence project done on your property? Yes, you have lots of choices of companies to choose from. Read SC Barns reviews and it will help you understand they are a great place to do business. With the cost of the project being as much as a new car I felt I needed a visit from the director of construction Dave before my fence project started. Sales manager Rachael made the site visit happen so that I felt comfortable with how the project was going to proceed. Foreman Mario and his crew did a beautiful job with the fence and gates and lots of little details that make a difference and surly are noticeable. I was impressed with how much work it was and how smoothly their team made it happen. Nice job SC Barns and thanks again.
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July 2021 by Jim M.
This place is the best. The staff has been super helpful in choosing gates and fence material.
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June 2021 by Tamara S.
Pretty disappointing to receive such unprofessional customer service by Michala. Never have I experienced something like this. I am more upset about how the situation was handled than the actual problem. I ordered siding and roofing worth of $3000 in the color charcoal. When delivered it was not the color that I had ordered. I assumed I would be getting the color as requested as I have ordered my windows in that color too with no problem. After mentioning the problem with the color to Rachel who was really nice, I was redirected to Michala. I was then notified that the company doesn't actually produce the color that I wanted and received a gray instead. See picture below. Any person you ask will tell you that that is not a charcoal color as we know it. I was disappointed that this was not disclosed to me before purchasing it and asked for a solution. She offered to order a black which is not what I want so I asked if the material could be painted and if I could receive a partial refund to cover the cost of painting it. After that Michala totally exploded on me. She does not think their employees should be trained and know the color for the products that they sell. Which as a manager does not look good for a company that you are representing. She also told me that I should have told them how important the color was, I mean excuse me I am spending $3000 on siding and you have the audacity to say that it is not important?She continued to attack me saying that she had told me in the beginning that they have some samples at their location but since I live almost 2 hours away I requested a catalog and she did not care to send me a color chart with it. It is just great to get informed about these things after the whole order is already complete... Do yourself a favor and find a different place with a manager who values their costumers and values the correct training of their employees. I wish I would have seen their reviews before.
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January 2021 by Damon Hill
A great store that will have a better location! They're moving from Santa rosa to Petaluma.
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December 2020 by Linda A.
My name is Linda Aldrich and I am the Director of The Pony Express Equine Assisted Skills for Youth. We recently lost our ranch to the Glass Fire in September. The only structure that did not burn was our horse's barn that we purchased through SC Barns in 2015. In dire need of a new hay barn we again reached out to SC Barns. We were told by Ryan, and I quote " I have plenty of projects. I don't need to do your project, and I don't want to do your project. I will not change my mind. "Sadly, we can't bring our horses home until we have a hay barn. As a result, this news was devastating not only to us, but to all in our community who have donated to our Go Fund Me to help finance this project, and also to those who depend on our services.The lack of humanity in Ryan's response to our nonprofit's needs in our moment of great need is appalling. Ryan you may be successful in business but your inability to be responsive to the needs of our community, when it doesn't meet your needs is exactly what our community doesn't need. Perhaps you should ask for a heart for Christmas. Your actions would suggest that you don't have one.
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October 2020 by Shane P.
Stopped in to stay local and give my money to the local community but they didn't have the size I needed . This was jeans . Then she said we have 5 pair coming. If you sell jeans u might want to have more jeans in stock. So I ordered them online cheaper
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June 2020 by Reba E.
Extremely rude and unreliable. Do not give these people your business. I was inquiring about supplies for my business and they hung up on me. I would leave 0 stars if I could.
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April 2020 by Whitney T.
I just returned from purchasing a few galvanized troughs from Martin Ranch Supply. Everyone working there was kind and helpful and I would definitely use them again. The items I purchased were slightly cheaper than at other stores I was considering. Recommended!
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January 2020 by Kelly M.
Just stopped in to this wonderful store. I'm not gonna use names but this is way better than the tractor supply company. Such more homey feeling. Way way better service. They have all kinds of cool stuff in their yard is just completely packed in there super awesome and they bring everything to you etc. y'all know the routine. I just have to give points are points or do props where props are due. Thank you so much for your help. Will be back ASAP to get more stuff
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January 2020 by Mary Ann M.
Love this store. I needed some long leashes for sheep and goats, and found this gem. Its like walking I to a Texas store. So fun, and they have boots and clothes and great saddles. Y'all come back now ya here!!
