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April 2023 by R G.
Assistant Manager Santiago was very helpful in helping us determine possible products to paint the exterior of a house. He was patient as we double checked other paint colors and asked for more clarification. Ultimately, we decided to try the color out on an exterior wall before making the final decision on two 5 gallon buckets. He made the sample quart and we were on our way. We need to finalize the color scheme and we definitely will be back to the store when Santiago is working!
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December 2022 by Janine Thill
I run a Medical Grade Hyperbaric Oxygen Therapy Facility for Advanced Healing in San Rafael. (Advanced Hyperbaric Recovery) Today we needed paint in a hurry as we have been experiencing graffiti and vandalism. It's unnerving to patients who are suffering to see destruction of property so I needed the paint in a hurry and your store was closing. Not only did Santiago call me back with the best paint for me to use (after checking with a skilled painter) but he also checked to make sure he had it in stock.Santiago was SO KIND, we were running late in the rain and he said "Don't worry I will wait for you". After the stressful day I've had, his kindness was REALLY refreshing. Not only did he color match my paint but he helped picked out the tools needed to apply it best.Santiago is an asset to Sherwin-Williams and a rare gem in customer service. Please take care of him. ???
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September 2022 by steve desbiens
Easly everthing you need for painting
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October 2021 by George D
We went in unsure of what paint color to get and came out with a beautiful color. Great customer service!
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September 2021 by Michelle L.
Don't shop here. Not complying with the mask mandate. No one in the store had a mask on.
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August 2021 by jorge De leon
We went in unsure of what paint color to get and came out with a beautiful color. Great customer service!
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July 2021 by Michael P.
Best Service Experience today's store's lack Customer Service Korey at Sherwin-Williams Paints help locate a paint I needed that was out of stock he took time to give really good service calling a few stores to locate my paint So thankful for Korey Thank you sir!
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November 2020 by SF Retro Walter
This store has the best staff! I’m not a professional and they’re always helpful, courteous and professional...Thank you!!
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November 2020 by K L
Excellent service, as always!
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October 2020 by Debbie Thorsen
Wonderful help. He was very knowledgeable with their color selection.I'll be going back for sure
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September 2020 by juliebrut
Sales woman was excellent!!
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September 2020 by Bryan Wright
Prompt and friendly service
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July 2020 by Jeanne Galloway
Good service, excellent product, and the colors coordinated beautifully. thank you for the suggestion, everything turned out better than I had hoped.
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June 2020 by Erik Steele
First of all, it's great paint. Depending on the project I use Super Paint or Resilience (a little more expensive), and I have always been perfectly happy with both. The customer service is exceptional. Compared to the mega-stores there is no contest.
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June 2020 by Karen Rasmussen
Easy ordering and curbside pickup.
