The UPS Store in Rolling Hills Estates is a locally owned business offering expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing. Reviews consistently highlight exceptional and incredibly helpful customer service, with staff described as friendly, considerate, and treating customers like family. Employees are noted for going above and beyond, assisting with complicated printing requests like recital programs and lamination, finding cost-effective alternatives, and providing patient, unrushed help. Customers appreciate the attention to detail, the clean place, and the enjoyable, helpful conversations. The team is known for streamlining processes and providing fantastic service.
Great customer service employees remember to say my name when greeted which is appreciated, and attentive to needs. Will continue to use their services.
July 2025
They treat me like Family! Always calling me by name, friendly Hello each time I walk through the door. Extremely helpful!
June 2025
Helpful People Customer Service & it was Chad that Helped me & He measured for a box Size & Weight & to Ship out my Gifts, Good Timing Also & not A lot of people at 10:30 Am Nice Clean Place, Thk U
