The UPS Store in Rolling Hills Estates is a locally owned business offering expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing. Reviews consistently highlight exceptional and incredibly helpful customer service, with staff described as friendly, considerate, and treating customers like family. Employees are noted for going above and beyond, assisting with complicated printing requests like recital programs and lamination, finding cost-effective alternatives, and providing patient, unrushed help. Customers appreciate the attention to detail, the clean place, and the enjoyable, helpful conversations. The team is known for streamlining processes and providing fantastic service.
The staff was really helpful. I had multiple pairs of shoes to return to Amazon and Zappos and was confused about shipping labels for different portions of the returns. The staff helped me sort it out, printed the label for me even though I was supposed to have it already printed, and taped up the boxes I brought. Very... read full comment
March 2026
One of the best UPS stores I’ve been to. Art and the rest of the staff are very professional and helpful.
October 2025
I lived and visited over 36 states, by far the best UPS office, best service ever !!!!
