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January 2024 by David M.
If you want expired vitamins and bad customer service, then come here. I apparently couldn't return these after a day I had purchased my gnc vitamins because I didn't want a copy of my receipt. I always say no to receipts to save paper and knowing that I am getting top quality products. I might just stick with AMAZON. #1 in sales and no rude associates to deal with. These literally expire in a few weeks.
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January 2024 by Cheeriotheshibainu S.
My human has had excellent experience here with RXs. The pharmacist have been very helpful and kind. It's very sad to hear that they'll close their store. I really hope they find a way to stay open. 5 bones. I recommend !
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December 2023 by J P.
Very friendly and professional. Extremely helpful and accommodating. I can never go to another pharmacy
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November 2023 by Michapricot C.
Had a good experience here. Kevin the pharmacist is really good and caring. Also knowledgeable at his job. The front cashiers are also very nice. I haven't had a bad experience here and we frequent the place as it is close to home.
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August 2023 by Vivian G.
Sadly this place is run down The workers should file a complaint against the owners No ac in the entire store now one month and it's hot inside to the point their chocolate candy all are melted they over work their pharmacy only have 1 or 2 sometimes working there corporate needs to fix this place
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June 2023 by David L.
Rite Aid has a ridiculous practice about collecting customers phone numbers. we went in to get some ice cream cones. The sign said special sale two for three dollars so the employee went ahead and made our ice cream cones. We went to the register and he said I needed to enter my phone number. I said I have not been keeping a phone number here but he said I needed to enter the phone number anyway and it turned out that their system rejected my phone number for some unknown reason, and if that was the case,I would have to pay the regular higher price, so what happens here, is you can get extorted.at the cash register for not having a phone number on file and your price automatically goes up! If this were brought before a judge, I'm sure Rite Aid would lose that argument, I think it's illegal what they are doing. It is flat out extortion. My phone number should have nothing to do with me paying three dollars for ice cream cones, as advertised. If I could give them less than one star, I would.
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April 2023 by Kevin M.
Terribly understaffed as others have said. And if the one pharmacist goes on lunch break no one is there to fill prescriptions. Rarely get prescriptions when estimated. Usually backed up and it's not ready. I don't blame the employees. If management actually cared they would hire more people. Their social media person will most likely respond with a "we appreciate your feedback blah blah" but they clearly do not care.
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December 2022 by L K.
In my opinion, this Rite Aid pharmacy is UNDERSTAFFED. I mean that's the only explanation I can come up with. When calling, it takes a very long time to speak with anyone. My meds are frequently not in stock. (Why? It's a monthly med?) it feels like the pharmacists are overwhelmed. Like very overwhelmed. Always apologetic, but always doing a million things at once. I do not think it is their fault. Is this the result of corporate trying to cut back to make more money, and making it very hard for the frontline employees?? Why can't you hire more staff to man your pharmacy? There is certainly not a shortage of pharmacists - far from it, actually there is an oversupply. Hire more staff please.
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December 2022 by Jodi E.
When contacting the pharmacy, the phone system is horrible. Lengthy options , should be a "0" to get pharmacy. Listening to a long recorded message is time consuming. Then reaching the pharmacy is another issue. They are very busy, understaffed, and don't answer. I will switch to another pharmacy in the area next month.
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October 2022 by Michelle F.
The wait at the pharmacy is always long even when there are no other customers; it's bizarre. Wait on the phone is the same. I held for so long to ask about a flu shot that I finally hung up and decided to go someplace else.
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July 2022 by Vickie P.
I have been using this store for quite some time. Yes during the beginning of COVID everyone was out of EVERYTHING... but that had nothing to do with the stores themselves. It had to to with MAJOR shut downs and lake of cooperation from well you all know governmental officials in our state... But in general, I can find what I am looking for, and they take coupons... not like Target who only lets you use 1 coupon PER TRANSACTION how inconvenient is that. Rite Aid will take coupons a BIG plus in my book. The major majority of the staff is always helpful and joyful. The other BIG advantage they have an Amazon HUB... so much safer for packages. Thank you Rite Aid... I do not care what any one else says I like your store and do not shop at CVS anymore.
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January 2022 by Rhianna D.
One of the employees looked me in my eyes and called me a dirty chink and told me to get out of her store. I cannot believe the amount of blatant disrespect and lenience on racial remarks and racism in your store. I have called the store and they did nothing about it. I am very disappointed in this establishment. I thought Palos Verdes was supposed to be a diverse and welcoming community where you can be yourself and not get hate crimed for being a different race, but clearly I was mistaken. I am very disappointed in the lack of action taken against this employee. She is older, has blonde hair, and can be seen smoking through a pack of cigarettes outside during her shifts when there are children walking around. I have spoken to the manager about this and nothing has been done as well as called the store and written a review online and made a formal complaint to their website and still nothing was done. I am very disappointed that racial discrimination is allowed in the store and I will not stand for it.
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December 2021 by Peter N.
They are understaffed and have poor customer service. The store is pretty big and clean and that's plenty of parking.
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September 2021 by Rosa Lopez
Better than the one in San Pedro on Gaffey. The staff is very helpful and polite
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May 2021 by Megan G.
Love this store. Pharmacists are super friendly but one of the workers who works as a cashier doesn't wear her mask. She will have it pulled down under her nose and even below her chin. When she was checking somebody out in front of me , she took it off and started eating WHILE CHECKING SOMEBODY OUT.