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December 2023 by Michael Coleman
I had zero issues, long holiday line but I got my box an packaged it there, didn’t catch her name but the girl with maroon hair was fast, informative and patient. I saw the reviews an was skeptical but went for it an had zero issues.
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November 2023 by lorena segura
They never answer the phone! I’m trying to get my package why do they keep sending it to other locations! I need answers!
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September 2023 by Hollie Pittman
The employees are always friendly to me! Sometimes there is a wait but that happens at all post offices
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August 2023 by Angel Duran
This post office is the worst office I know , I’m always missing Mail , they don’t put all my letters in the box , I get open letters , and then went into office and report it and they said that supposedly I don’t have a mailbox for my address when I been here for years. Best option it’s to contact the“United States postal inspection service “and they’ll take care of it !LETS FIX THIS PROBLEM ROSAMOND!
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April 2023 by Gaby M.
Horrible office. They need to make it into a regular office and not a contract office. It needs to be taken over by real carriers and clerks.. A few weeks ago, we didn't get a piece of mail all week to get it all on Saturday and they left the comunnity mail box open. I called complaines and they still got mad. Now I have an issue with a carrier that used a broken parcel locker. They key I was given does not open the box. I been calling since yesterday and no answer. My old carrier was super nice whoever took knew the locker ia broken and never used it for that reason. This new "carrier" not so much, not very profesional. He comes in music super loud in his car and music that isn't very profesional. Fix this office. Usps ! How many more people need to complain. I know nothing will be done because we can't speak to the main people who run this office. Enough is enough.
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March 2023 by Mitchell Hodrick
After NUMEROUS complaits,The United States Post Office in Rosamond, California does not have the American flag flying during business hours. This must have some significance.
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March 2023 by Ellie Smith
The USPS from Rosamond it’s the worse. I received emails every single day with pictures of my mail and I haven’t received some letters with very important information. I don’t know what’s going on but make sure to deliver our mail please. I don’t know if they’re stealing our personal information. I need answers of what’s going on. If we go to the post office the ladies working there are always with an attitude. I’m pretty sure they’re hiding something. I don’t know who’s in charge of this post office but they need to do something about it. They need to make sure we receive our mail and packages.
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January 2023 by Cara B.
Rosamond's Post Office loses mail constantly. Now, they lost my prescription glasses that should have arrived on Jan 21. I have tried to report the missing package online 10x, but the website can't even process the claim. This is beyond unacceptable.WHERE ARE MY GLASSES?!!
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January 2023 by Angela Gunn
This post office does not answer the phone during business hours. Mail is always being delivered to the wrong mail boxes.
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December 2022 by DE M.
I have several concerns; 1) the hrs they are open are when I'm at work on base so it's nearly impossible for me to get there between 0930-1700. 2) multiple times I've had small boxes put in the mailbox that won't fit out the opening. Teach your mail carriers that the opening on the back side of the mailbox is slightly larger than the front side and to spend a min taking the time to deliver the box to the residence. 3) I've received mail to my address for another person. I took the mail into the post office and told them the issue. She took the mail from me and wrote something on each envelope. The next day both envelopes were back in my mailbox! The service provided at Edwards AFB Post Office is phenomenal compared to Rosamond Post Office, get it together folks!
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December 2022 by Becky G
I did not want to even give a star, but here we are, this post office is the worse, I lived here for over 30 years and since this post office uses contracted people to to deliver and sort your mail, you never get your mail in one piece or they give you the wrong mail and are shocked when you call them on it, then the people who are federal government hire are rude and talk to you as you are beneath them, rolling eyes and getting attitude before you even ask a question, also you can never get the post master to talk to you so then you have to call customer service. Maybe fire those who are there and hire people who are happy to be there, just a thought.
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December 2022 by Shana Goeschl
There is a young tall black lady that works at this post office that is extremely rude… I am an owner of a small business and have been taking my package to this post office for 3 years now without any problems… but now she’s there and always rolls her eyes at me when she sees me come in with all my packages and even told me I need to schedule pick ups instead of coming in… I just felt there right now and I had 20 packages to drop off… i wanted just like everyone else to be helped and when I get to the counter I ask her if she wants the packages here or at the side door because I have a lot and she says “girl” and walks to the side door while she rolls her eyes… then opens the side door for me with a cart for me to put my package in and she literally just walks away leaving me to ask workers that I see in the back if it’s ok that I just leave the cart where it is or where should I put it…. Extremely rude!!!
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October 2022 by Pancho R
Terrible customer service. This post office need to be shut down. Ladies that work here are so rude and disrespectful. One of the black ladies is so racist with white and Mexican people. I can’t believe the post office hired her. They need to hire a new supervisor or send someone from the government to inspect this office. I’m not even sure they’re doing a background checks on their employees at this office because they keep stealing my packages.
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April 2022 by Elizabeth Perez
This is ridiculous! They close access to the PO Boxes at 5:30 pm now. I have had a box there for 10 years. With so so service. But it was convenient. Now it’s not even convenient. I guess the people who work will only be able to get their mail on weekends… But wait! They are only open Saturday until 2:00 and Sunday closed… so are all the people who work supposed to pick up their mail within a 3 hour window on Saturday? Or take a day off work? Come on… you can do better.
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March 2022 by Yvonne Settle
Mail carriers keep putting my neighbors mail into my mailbox. Also the keys to the parcel lockers don't work. Carriers need to make sure they're placing the mail into the right mailbox. I know most of my neighbors by returning them their mail. This issue needs to be resolved!!!
