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January 2024 by Jingyu Li
Michael is super helpful, he knows what customer need. I purchased an aged car here and he helps get throw all the paperwork I need. He also helps me how to take care of my car and give me very reasonal prices. I will definitely go to this place if I want but other car in the future.
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December 2023 by Magomed Aleroev
This was a really great experience. Strongly recommend this dealership. Purchased a Panamera few days ago and must especially send thanks to Jason. He took me through all the stuff and did it in the nicest way. Always the best value for the best price!
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December 2023 by Charlie Kim
Highly recommend this dealership and Derek. He gave an awesome deal on our leased car and processed so smoothly. Also, although he was busy, he delivered the car and explained the functions of the car step by step so kindly. We are so satisfied with our purchase!
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December 2023 by Charlie K.
Highly recommend this dealership and Derek. He gave an awesome deal on our leased car and processed so smoothly. Also, although he was busy, he delivered the car and explained the functions of the car step by step so kindly. We are so satisfied with our purchase!
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December 2023 by Kevin N.
The employees at Carbeeco exceeded my expectations! They made the process quick and easy! No giving me the run around, just straight to the point. Looking forward to purchasing another vehicle from them in the future.
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December 2023 by Oleg Zelentsov
I recently purchased a car from this dealership and was thoroughly impressed by their exceptional service. The process was incredibly straightforward and efficient, making the experience stress-free and pleasant. The staff demonstrated utmost professionalism, displaying extensive knowledge about the vehicles and answering all my questions with patience and clarity. The car itself was in excellent condition, and I was particularly pleased with how they handled the paperwork and financial aspects with transparency and speed. Overall, a highly commendable and professional service that exceeded my expectations.
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December 2023 by Kevin D.
If I can give negative stars then I would give them -5 star at least. Worst customer service ever. They are a car dealership but doesn't want to sell cars! I really hope the owner read these review cause it's killing his business. I wanted to purchase a car from them so I contacted the dealership. I was responded by their saleswoman Paloma and she sends me all the info and I negotiated the price. She texted me back and said that they don't negotiate on the phone and I have to come into the dealership in person and we can negotiate the price so I schedule a appointment and drove all the way from anaheim to their dealership during traffic hour because they said they close at 6pm. As I got there Paloma my saleswoman was nowhere to be found! And this gentleman (or at least I thought he was) name Rob said he was the manager and he's going to help us. He brought us to the car, we look around and wanted to test drive so another sale rep took us on a test drive because my saleswoman Paloma was not back yet! After the drive we wanted to purchase the car, so I ask about the number of the car so we can start negotiating the final price. The manager Rob heard the word negotiate and all of a sudden snap!!! He went from this nice little man to this rude and obnoxious man. He went on to say that they are a big reputable dealer and has million dollar cars there and doesn't negotiate. So I told him that the car he's selling is $2k over the kbb and carfax value, he got angry and turn his computer around so hard that he knock his stapler flying. He show me a typed up word document and said show the option of the car and prices and says that it's the right value of the car. And that's he's the one that did all the research and he's never wrong! (lol he's comparing himself to kbb and carfax and he's knows more than them) I disagree on the price and the comparison so I got up to leave. I don't appreciate wasting my time so I just told him I'm there to buy the car not asking it to be free! He reply that the number "he comes up with is the number of the car. It doesn't matter what's the value of the car, if you don't have the money then don't buy the car." After that I feel that the whole time he was talking down to me about the car! He felt that we were probably wasting his time! And we don't have the money to buy the car. So if he thinks that then I'm not gonna spend a penny there! And I was gonna pay off the car cash too! As I was leaving the dealership heading home the manager Rob calls my cellphone (wanted to apologize for losing my business) I just told him straight out that don't judge a book by its covers, and need to treat everyone with respect cause you in the customer service department so treat customer with some respect! He got upset and hung up! No worry I'm over it!Message for owner and anyone who wanted to come to this dealership. Don't deal with Rob! This guy really need to get some anger management classes or some training exercise on how to give proper customer service! I would never go back to that dealer base on the service that I received! Anyone who would then good luck!!!
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December 2023 by Jierui Chen
Perfect for a car shopping trip! He's a pro car salesman and patiently showed me cars within my budget. I highly recommend Shawn to everyone. I bought a 2019 Audi Q7, which is like new. I strongly recommend Carbeeco to anyone. They are trustworthy and worth the investment!
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December 2023 by Michael L.
Sales manager Rob Hassan is the person to talk to! Absolute pleasure to deal with. We agreed on a price, sent the wire, had the vehicle and title shipped same day. Great business. Will buy from Rob Hassan again and send referrals. Super clean car with 2 keys. Love it.
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December 2023 by Leo Wang
This was the best experience in Carbeeco. The staff were really nice and very helpful to help me get Audi Q5 I wanted. Fast services and great customer service . Finance department were very helpful. Especially, Jason who is a the most experienced and knowledgeable sale manager in there. Thanks a lot, Jason and Carbeeco.
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November 2023 by Daniel Capitanu
I just had to share the awesome experience I had at Carbeeco when buying my BMW X5. It was my first time dealing with this dealership, and I was a bit nervous initially.However, thanks to Miko, my sales agent, those nerves disappeared like magic. Miko is not just a fantastic salesperson (10/10), but she's also an incredible person (100/10) - a rare combo!Despite a few challenges in the financing process, the CEO, Mr. Rob, personally intervened to ensure a smooth resolution.His invaluable insights and assistance were instrumental in helping me navigate through the financing process.It's not every day that you see a CEO so hands-on and committed to customer satisfaction.The whole Carbeeco team genuinely cares about their clients, and that's what sets them apart.Big shoutout to Miko, Mr. Rob, and the entire Carbeeco crew for taking such good care of me throughout the car-buying process. Thanks a million for my new ride!In conclusion, Kudos to Carbeeco - you guys rock! And who knows, maybe I'll be back for a second car (just kidding, but seriously considering it)! ?? Thanks again, Carbeeco !
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October 2023 by 欧霁冉既然
Really have had a great experience here with Shawn. He connected to me even before I came to LA. I was extremely hesitated between bmw m440i and m4 competition. He treated my with great kind and patience for several days. And I finally made my decision. Totally recommended place with best service and price!
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October 2023 by Jason L
Very fast and reliable team, sold my car here with a very reasonable price. They understand my car have minor accidents that only have cosmetic issues and still offered me a very competitive price, way higher than any other dealers including CarMax. Their office is clean and communication is very good.
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October 2023 by Timothy B.
We have been looking for a gently used vehicle for several months but everything was at the top of our expected price for the vehicle. Then we found CarBeeCo through Car Gurus.We were a little skeptical at first because the reviews are all amazing. But as a small business owner and hard working dad, let me tell you that this place deserves all the stars. We were helped by Paloma and she answered all my questions and even the manager Rob called me when we needed more info. Their business model isn't to make as much money on each sale, instead they pride themselves on treating every customer right, in hopes of return business. Their prices are intentionally low so they can help more people find the right car at the best price. And let me tell you they have some awesome cars here. A car for every budget!
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October 2023 by Jingyao L.
Very fast and reliable team, sold my car here with a very reasonable price. They understand my car have minor accidents that only have cosmetic issues and still offered me a very competitive price, way higher than any other dealers including CarMax. Their office is clean and communication is very good.
