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August 2024 by Roberto Cambron
Real good people honest and real professional
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June 2024 by Eric Ban
I have been following the technicians of this company for decades. When I have a problem nobody can diagnose, I went to the place they worked before. Unfortunately, their Boss (owner of business) passed away, he was an old school suspension/frame technician. He trained them. All the mechanics in the SGV knew where to go when they had a car with a serious alignment/frame issues. Plus, the prices were always fair.
If you prefer going to a place with an expensive alignment system I understand.
The mistake you’re making is you believe they cannot afford a modern system. It’s definitely a preference for the old school way they were trained.
A modern alignment system shop is great.
I go to those places too. Those machines used properly are great. My Autoshop teacher friend trains students to use them. You can teach a novice tech quickly. However, does the technician truly understand suspension? Are they properly torquing the alignment adjustments? Are they paying attention to all bushings and control arms? All those original suspension parts are expensive. Are you going to replace them with cheap aftermarket parts or quality parts? This is why most people get ripped off. Cheap parts don’t last, and can fail.
I had a 93 Corolla that no fancy Alignment shop could fix. They would align it and a month later the steering wheel would be crooked. This went on for a decade. Finally, I remembered what we did in 70s and 80s. I took the car to the place Jorge was working (Google rules prevent me from mentioning). Jorge figured it out almost instantly. It was a worn rack and pinion bushing. A problem my fancy alignment shop couldn’t figure out, because the modern alignment machine said the car was perfectly aligned. The young technicians just didn’t have the experience or the insight to look beyond the alignment adjustments.
I have read many reviews for JB Alignment. If you don’t trust Jorge, don’t go to JB. If you don’t believe an alignment can be done without a fancy alignment system and in fact can done just as well, go to another place. I have an old Highlander that needs lower control arms. Toyota dealer quoted over $2000 in parts and 8 hours of labor. Jorge is doing it considerably cheaper because he has the experience to do the job efficiently, with quality parts, and the knowledge that I trust him and will continue to seek his help/service as long as I have cars.
I think younger people believe and trust technology. I completely understand. But, older people like me trust expertise. Plus, we remember when someone comes through for us and saves us money. You negative reviewers stay away. The place is always busy. You make the line shorter!
If you don’t trust Jorge, stay away!
A lot of people don’t replace their shocks and struts, or let someone replace them with cheap aftermarket replacements. Quality parts and labor to replace OEM shocks and struts are very expensive, but worn shocks/struts, miles, and age destroy suspension bushings. We make our problems worse by putting off maintenance. You cannot expect any place to permanently fix suspension that is worn out and not properly maintained. Some reviewers have unrealistic expectations or are blaming JB for previous mistakes made by other mechanics, especially those that use bargain basement aftermarket parts installed improperly.
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May 2024 by Prieto
Services excellent Mr George is a very good mechanic I recommend for somebody else
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April 2024 by verdugo
poor quality job done, never coming back!!
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January 2024 by MaDd House
Goerge is a magician!
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October 2023 by Jose Montes
Amazing automotive alignment. True craftsmanship. This is the human competency of years of experience. This is not computer alignment. He took my truck out for a test drive like 3 times and said okay we are done. Tell your friends
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October 2023 by 关jian
He is a big liar. He repaired it twice and it didn’t work! That’s a few thousand dollars! I couldn’t say a lot, but I changed a lot of accessories! It took 1 month to open after repairing! Bad on the road! I asked him to continue to get money to repair it. After a few days, it didn’t work anymore! I really have nothing to say! Too badServices: Tire rotations
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September 2023 by Tyus Liu
Came for a rear wheel alignment. Arrived at the shop and was told to wait an hour while the staff eats lunch. They offered me a seat in the garage that the staff definitely uses to hang out. The vibes were strange. Finally they take my lexus in for service and do a couple “test drives” around the block. At the end of the day, the car now squeaks and the alignment issues were not fixed at all. I’d recommend taking your business someplace else.
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August 2023 by Beau Zhang
I had my front wheel alignment done today. Didn't fix it, cost me $50, a few minutes later, he lied to me that my shock absorber was leaking oil and needed to be replaced, told me it would cost $1000, I left his shop, paid Went to another store to check, said the shock absorber is not leaking, the steering system is fine, this guy wasted my time and money all afternoon, he is a big liar, trying to blackmail my money
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June 2023 by George C.
Best place since The old BEAR WHEEL ALIGNMENT also on Garvey Ave in the old days. Absolutely fantastic work here at JB...You can go elsewhere but will you leave happy, from JB Alignment you know from the start these guys are professional.......
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June 2023 by Aaron I.
Horrible service! Don't come here! Went in for alignment on my car thought everything went well until the next day! I noticed one of my wheels sticking out more than the other so I called the place and told them the guy said come in I'll fix it then when I brought it in he wanted to charge me again for a whole new alignment job. They're just money hungry.
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May 2023 by Calvin Vu
Best place for alignment!
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January 2023 by Tony Y.
Excellent customer service, two thumbs up for George and his team.
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January 2023 by jay yo
Awesome!!!
After alignment, I feel brand new car!!! Thanks JB!!
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January 2023 by Z J
Great Guys - Great Experience
